[capitalst]

Well I think i have offically lost it. Yesturday I setup BES for the first time with help of RIM. Once we were done I was able to activate both handsets and receive emails. 2 hours later I tried responding to a email and found I was getting an error "Desktop Email Program unable to submit message" when ever I tried sending any email. So I decided to I was going to see if there was some setting not right. I tried changing some stuff and might have done something I wasn't suppose to do. I'm not a IT guy so I know some stuff but not an expert. Well now I think I did some things that have caused it to neither send or receive. I can't even do a activation it just freezes on the a "activating" . Before this receiving problem started I stopped blackberry services and then re-started it but, now I get nothing saying it is running and now the stop blackberry services icon is going just disable MDS. I doesn't say stopped either. What have I done? I really messed this up. I really need some tech HELP.

[Lord_FH]

Have you check to see if all SQL Services have restarted as well?

[mbdickey]

There have been a lot of issues with Microsoft service packs and hot fixes to Exchange that will break the ability to send email from your handhelds. Most of these are related to permission problems, specifically "send as user." What version Exchange are you running and what service pack(s) are installed?