[xsp]

Hello All,
OK...I got Dust!!! or at least I think

I know we use to get dust under the screen on the curves but we could pop them off and give it a clean...

Anyone got dust or know how to get rid of it??

I got little dots on the screen that don't clean off and are under the screen

thanks!

[webmstrk9]

There are black dots which are visible depending on the angle youre holding to the light source.

As for dust, um, try a vacuum to see if it can suck it out, a vacuum like the ones office depot would sell to clean your keyboard. Usually they have a soft brush tip

[Thom]

Wirelessly posted (9530)

If the dots that you are seeing are arranged in a grid, it is not dust. Those dots register where you are hovering and then pressing.

[xsp]

No ..its not them... I can see those, but these are differnt and there is only a handful and you can see it when viewing anything with white background

[PMurray633]

Originally Posted by xsp

No ..its not them... I can see those, but these are differnt and there is only a handful and you can see it when viewing anything with white background

I just restarted my phone for a fully white background, and the only dots I see are the ones that are for picking up the electrical field within your finger to position the pointer/clicking in the right place...

[xsp]

Originally Posted by PMurray633

I just restarted my phone for a fully white background, and the only dots I see are the ones that are for picking up the electrical field within your finger to position the pointer/clicking in the right place...

Good for you!!!

[cdw5510]

WOW.

This is something I would do. I am sure it is imagination.

[BIackBerry]

Originally Posted by cdw5510

WOW.

This is something I would do. I am sure it is imagination.

I have this problem too. Its extremely annoying. It is clearly dust under/behind the screen and I've tried a vacuum and canned air both with no success. I keep it in a hip pouch and it seems to be getting worse by the day. Anyone else's this bad that they might try to get it replaced?

[sleeper55]

i just noticed the dust under the glass on my LCD also, anyone have a fix? thats just annoying for a phone a little over a week old to have this issue already. i never had that issue on my curve and i have had that phone for at least 6 months!

[Yanksforever]

Check to see if it already has a screen protector installed. Mine did from Verizon. Peel it off..clean it and reinstall a new one.

[sleeper55]

no it is dust

[changal]

I have the same problem - specs of dust - mostly on the lower right side. tried compressed air and it does nothing - it might even blows more dust in.

i called verizon and they're overnighting a replacement, but assuming it'll happen again, i'd like to find a way to address it.

anyone tried using a small computer/hobby vacuum (e.g. Dirt Devil CV-2000)? any other ideas to combat dust are welcome. thanks!

[MiamiBerry]

Originally Posted by changal

I have the same problem - specs of dust - mostly on the lower right side. tried compressed air and it does nothing - it might even blows more dust in.

i called verizon and they're overnighting a replacement, but assuming it'll happen again, i'd like to find a way to address it.

anyone tried using a small computer/hobby vacuum (e.g. Dirt Devil CV-2000)? any other ideas to combat dust are welcome. thanks!

so they overnight replacements, but don't fulfill orders placed by customer until around December 15th? Nice.

[sleeper55]

mine is also lower right corner mostly, the problem is even with a replacement after a week or two with the new unit your back here again!

[pattiBB8330]

Originally Posted by Thom

Wirelessly posted (9530)

If the dots that you are seeing are arranged in a grid, it is not dust. Those dots register where you are hovering and then pressing.

Hmmm... I have dots, but they aren't grid like... they are about dead center of the screen... I can see them when the phone is off! I took off the screen protectors that came on the phone... cleaned the screen and immediately put a Zagg IS on... only took it off after I saw this dudes video on CB showing how hard it is to scratch the screen... ANYWAY, I saw the dots before and after I took the shield off. Getting a new one Tuesday though...

[johnlee126]

I have the same friggin problem...its so easy to notice a few specs. I figure with the wide ass rim around the screen, eventually it'll happen...like to all my Motorola's in the past...but damn! Its only been 2 weeks! Its only going to get worse I think.

Anyone notice their screen might dim to a 8 level sometimes while you are using it? then it bounces back to super 10 brightness? yikes!

[mrmartymac]

I was just putting my InvisibleShield on my Storm and saw the dust... somewhere under the first clear layer of the screen. it is NOT the screen protector the phone came with, it IS dust that is under a permanent layer of the display. how is this possible.

[xsp]

Anyone have a fix??

[sleeper55]

my fix is that i am returning the thing and going back to the curve, that will fix all of my storm issues! It gets worse by the day and so i think we are at the end, i have given this phone 3 weeks and 2 software updates and it is still not ready for primetime. In addition to the software bugs which if i hold out long enough may be fixed eventually there are hardware issues such as this and the "click of the screen" and a few others that will just get worse. I AM DONE!

I hope they do better with the javilin

[PHLAK]

Originally Posted by mrmartymac

I was just putting my InvisibleShield on my Storm and saw the dust... somewhere under the first clear layer of the screen. it is NOT the screen protector the phone came with, it IS dust that is under a permanent layer of the display. how is this possible.

Ditto, same thing happened to me. I thought it was just under the screen protector that came with the Storm, but when I pealed it off and tried to clean the screen I realized it was actually under the screen.