[2xchapter]

Hi everyone, im new to the forums, hopefully someone can help me out with some of the issues im having:P

I'm on cingular network and i can't access mobile.blackberry.com...

My medianet browser works but don't have access to mobile.blackberry.com, Blackberry browser doesn't work at all..
Anyone know how to fix this? or any suggestions?

I've tryed pushing service book, Re register at host routing table.

Thx for the help!

[brucejr]

Wirelessly posted (BlackBerry8703e/4.1.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105)

For my service provider my home page is:

http://www.blackberry.com/mobile/help/vzw/

[RoadRider]

Do you have a blackberry data plan with Cingular?

[2xchapter]

Yup i got the Blackberry Internet service with cingular.

[2xchapter]

Medianet browser works fine.. just can't access mobile.blackberry.com

Internet on blackberry browser doesn't work at all

[John Clark]

Are you on a corporate BES?

[2xchapter]

nope not on corporate bes. Do i need bes in order for me to access mobile.blackberry.com? o_O

[John Clark]

No, but "Blackberry Browser" is usually for BES users. "Internet Browser" is for everyone else. Which one are you trying?

[2xchapter]

Ah ok then i have the Internet browser, don't have the blackberry browser i guess

I have 2 icons.. MEdianet and browser

[John Clark]

I think I would call Cingular and have all your provisioning checked out. Many times there are settings they have to enable on their end and all the fiddeling in the world on your end isn't going to make it work. I would talk to them and then post back what happens.

[2xchapter]

*sigh* tryed that, thats how i was able to get the browser in the first place.

I will call them again:P
Thx for the help

[John Clark]

Yeah, sorry....I would sigh too. I just don't have any more ideas for you. maybe someone else will come along with something the rest of us have missed. Do other sites work with the browser?

[2xchapter]

On medianet Internet works fine, Just no mobile.blackberry.com
I get that this site is designed to used with blackberry browser yada yada..

On "browser" No internet works..
I got 2 icons..
Medianet, browser.

[John Clark]

I'm out of ideas. I'm a TMobile guy so I don't know as many ins and outs with Cingular. I'm leaning toward the fact that something isn't provisioned correctly with Cingular. As long as you have a "Blackberry Data Plan" you should have Internet Browser access. Email works?

[2xchapter]

yup email, internet works perfect, just not "browser"

Media net browser= internet perfect, no mobile.blackberry.com (not the correct one anyway)..

"browser" = nada.

Email = perfect!

[John Clark]

I think you need to call Cingular again....as much as you don't want to hear it. The only other thing I can think of is TCP Settings but I don't think you need those for the browser, only 3rd party software and you have that working already. I'm out of ideas. Wish I could help....

[2xchapter]

Doh! cingulars closed! ><! gotta wait til monday..

Anyway! thx for the help! really appreciate it:P

[BBChristopher]

Just upgraded my 8100 software, and I'm having the same problem!
Browser won't work at all!!

Anyone else having this problem?

[fkjr2]

my browser is fine but my cingular media net doesnt work - it says - "a comm failure has occured, if problem continues please contact your service provider" !!!

that sucks

I incidently upgraded my desktop/device software a few days ago - could that be the problem?

My email and browser work fine though - go figure