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01-07-2009, 12:46 AM
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#21
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Knows Where the Search Button Is
Join Date: Dec 2008
Location: Pueblo West, CO
Model: 9000
OS: 4.6.0.210
PIN: 24A18C4C
Carrier: AT&T
Posts: 41
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Please Login to Remove!
When I go to full restore those don't show up in the list of "to be restored", so I don't think that will work.
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did you setup BB Redirector or BB Unite on your PC?
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No, I don't know what those are. |
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01-07-2009, 12:48 AM
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#22
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Knows Where the Search Button Is
Join Date: Dec 2008
Location: Pueblo West, CO
Model: 9000
OS: 4.6.0.210
PIN: 24A18C4C
Carrier: AT&T
Posts: 41
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I'll try the full wipe & reinstall I guess. I also have OS 217 & 331. Do you think I should try one of those instead of 210?
I'll have to find the wipe instructions too.
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01-07-2009, 12:49 AM
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#23
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Cisco Engineer
Join Date: Oct 2006
Location: Ventura, California
Model: 9700
OS: 5.0.0.421
PIN: 100001011001011000001100111011
Carrier: AT&T
Posts: 3,388
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Quote:
Originally Posted by Tom Munch
When I go to full restore those don't show up in the list of "to be restored", so I don't think that will work.
No, I don't know what those are.
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Go to Application Loader, then Add/Remove Applications. Make sure that you have all the BB apps checked and if not, check them and install them on to the device. |
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01-07-2009, 12:50 AM
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#24
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Knows Where the Search Button Is
Join Date: Dec 2008
Location: Pueblo West, CO
Model: 9000
OS: 4.6.0.210
PIN: 24A18C4C
Carrier: AT&T
Posts: 41
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Do I need to use JL Cmder to do a wipe?
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01-07-2009, 12:51 AM
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#25
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Cisco Engineer
Join Date: Oct 2006
Location: Ventura, California
Model: 9700
OS: 5.0.0.421
PIN: 100001011001011000001100111011
Carrier: AT&T
Posts: 3,388
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I would use that, yes. But try the last thing I stated first.
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01-07-2009, 12:52 AM
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#26
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Knows Where the Search Button Is
Join Date: Dec 2008
Location: Pueblo West, CO
Model: 9000
OS: 4.6.0.210
PIN: 24A18C4C
Carrier: AT&T
Posts: 41
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Okay, I'm in Application Loader. The BB apps don't show up in the list - only 3rd-party stuff.
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01-07-2009, 12:53 AM
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#27
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Cisco Engineer
Join Date: Oct 2006
Location: Ventura, California
Model: 9700
OS: 5.0.0.421
PIN: 100001011001011000001100111011
Carrier: AT&T
Posts: 3,388
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Do you have the OS installed on your PC?
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01-07-2009, 12:54 AM
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#28
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Knows Where the Search Button Is
Join Date: Dec 2008
Location: Pueblo West, CO
Model: 9000
OS: 4.6.0.210
PIN: 24A18C4C
Carrier: AT&T
Posts: 41
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I have 210 installed on my PC.
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01-07-2009, 12:57 AM
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#29
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Cisco Engineer
Join Date: Oct 2006
Location: Ventura, California
Model: 9700
OS: 5.0.0.421
PIN: 100001011001011000001100111011
Carrier: AT&T
Posts: 3,388
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In the upper right corner of DM, click on Help, About, and then click the Device Software tab. What does say?
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01-07-2009, 12:58 AM
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#30
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Knows Where the Search Button Is
Join Date: Dec 2008
Location: Pueblo West, CO
Model: 9000
OS: 4.6.0.210
PIN: 24A18C4C
Carrier: AT&T
Posts: 41
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I assume you want the version - it's 4.7.0.32.
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01-07-2009, 12:59 AM
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#31
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Cisco Engineer
Join Date: Oct 2006
Location: Ventura, California
Model: 9700
OS: 5.0.0.421
PIN: 100001011001011000001100111011
Carrier: AT&T
Posts: 3,388
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No, in the Device Software tab it will list what BB OS's are installed on your PC.
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01-07-2009, 01:01 AM
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#32
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Knows Where the Search Button Is
Join Date: Dec 2008
Location: Pueblo West, CO
Model: 9000
OS: 4.6.0.210
PIN: 24A18C4C
Carrier: AT&T
Posts: 41
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Oh, sorry. It just shows v4.6.0.210.
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01-07-2009, 01:05 AM
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#33
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Cisco Engineer
Join Date: Oct 2006
Location: Ventura, California
Model: 9700
OS: 5.0.0.421
PIN: 100001011001011000001100111011
Carrier: AT&T
Posts: 3,388
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Did you delete the vendor.xml file? Check and make sure it didn't get recreated.
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01-07-2009, 01:07 AM
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#34
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Knows Where the Search Button Is
Join Date: Dec 2008
Location: Pueblo West, CO
Model: 9000
OS: 4.6.0.210
PIN: 24A18C4C
Carrier: AT&T
Posts: 41
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Searching now to make sure. I think it was only in the Recycle Bin.
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01-07-2009, 01:09 AM
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#35
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Cisco Engineer
Join Date: Oct 2006
Location: Ventura, California
Model: 9700
OS: 5.0.0.421
PIN: 100001011001011000001100111011
Carrier: AT&T
Posts: 3,388
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Ok, then check and see if the BB apps show up in App Loader
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01-07-2009, 01:10 AM
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#36
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Knows Where the Search Button Is
Join Date: Dec 2008
Location: Pueblo West, CO
Model: 9000
OS: 4.6.0.210
PIN: 24A18C4C
Carrier: AT&T
Posts: 41
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I'm only finding it in the Recycle Bin & in a folder called Recycler.
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01-07-2009, 01:11 AM
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#37
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Knows Where the Search Button Is
Join Date: Dec 2008
Location: Pueblo West, CO
Model: 9000
OS: 4.6.0.210
PIN: 24A18C4C
Carrier: AT&T
Posts: 41
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No, it's still just showing 3rd-party apps in App Loader.
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01-07-2009, 01:14 AM
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#38
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Knows Where the Search Button Is
Join Date: Dec 2008
Location: Pueblo West, CO
Model: 9000
OS: 4.6.0.210
PIN: 24A18C4C
Carrier: AT&T
Posts: 41
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Maybe it's because I installed 3rd-party apps before doing a restore. I figured that the data wouldn't restore without an associated app.
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01-07-2009, 01:16 AM
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#39
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Cisco Engineer
Join Date: Oct 2006
Location: Ventura, California
Model: 9700
OS: 5.0.0.421
PIN: 100001011001011000001100111011
Carrier: AT&T
Posts: 3,388
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I would try the wipe and reinstall, then do the restore immediately after, before you install any 3rd party apps.
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01-07-2009, 01:17 AM
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#40
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Knows Where the Search Button Is
Join Date: Dec 2008
Location: Pueblo West, CO
Model: 9000
OS: 4.6.0.210
PIN: 24A18C4C
Carrier: AT&T
Posts: 41
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Maybe I'll just update to 216 & see if they come back. Do you like 217? I'll go looking for it.
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Corey McKinney
