Disable BlackBerry Administration Service Browser Timeout
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Good Day Board,
Can anyone offer a way to prevent the BBAS 5.0 from timing out when I have it up in the browser?
I'm really annoyed that RIM has decided that the only way to manage your BES is via a web based interface, I was quite comfortable with the rich client and its making it a wee bit difficult to train my staff on using this web-based interface, especially when it slows down or timesout.
For now I'm just trying to find out if there is a way I can make the web interface stay permanently logged in unless I logout.
Great! That's just great! They should just go ahead then and provide us with a rich client so that we have an option. This webbased interface is not working out too well for me.
Yeah I know it's all for security, but they should have given us options to either disable the timeout (or increase it) or use a rich client. My environment is pretty secure physically so it would not be an issue leaving the console up as we make a few trips well to that console per day and its just a pain.
I made the suggested change from your article and then I restarted my BAS-AS. I got an error in for this service in my Event Viewer (first time) with an Event ID of 4100, however everything else seems to be fine. I have logged into my BAS console at 1:20PM EST and will let it sit there and check it at the end of the work day (5PM EST) which would be 4 hours and see if it is still logged in.
Thanks for the tip and the research and I will let you know.
I would like to say a huge THANK YOU to BBExpert for his/her suggestion and workaround. I am please to report that the suggested fix in your article has effective "solved" the timeout issue as I can now have my console logged in and accessible for the entire workday without having to log back in 4-7 times a day.
When we went looking for this when spinning v5.0 up we found it with a web search specifying JBOSS and timeout... Here is one still on the desktop from early this year: