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01-07-2009, 09:22 AM	#1
TBlaine27 New Member Join Date: Jan 2009 Model: 8330 PIN: N/A Carrier: Verizon Posts: 3	Problem this morning Please Login to Remove! Our BES has just over 300 BlackBerrys on it, and this morning approximately 10 users reported that their theme and personal settings had all defaulted to the original settings. I have been browsing though the logs, but cant find anything that relates to these changes the users experienced. Any ideas?
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01-07-2009, 09:25 AM	#2
juwaack68 iPhone Convert Join Date: Oct 2005 Location: Tulip City - MI Model: iP5 OS: 6.0.2 PIN: to beans Carrier: I'm not Posts: 13,878	Sounds very strange. What version of BES and environment do you have? __________________ No longer a BES Admin, but it was fun while it lasted!
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01-07-2009, 09:26 AM	#3
MisterGriffiths Talking BlackBerry Encyclopedia Join Date: Nov 2007 Location: London Model: 9780 OS: 5.0.3.31 PIN: N/A Carrier: O2 Posts: 208	Nothing in the POLC log around the time of the issue? __________________ BES 5.0.3 MR4 Exchange 2010 (SP1 RU3) SQL 2008 R2
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01-07-2009, 09:30 AM	#4
TBlaine27 New Member Join Date: Jan 2009 Model: 8330 PIN: N/A Carrier: Verizon Posts: 3	BES 4.1 SP6 Lotus Domino 7.02FP2 HF144 SQL 2005
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01-07-2009, 09:41 AM	#5
Jadey BBF War Game Mod Join Date: Oct 2006 Location: Denver CO Model: Z10 OS: 10010614 PIN: SEEKRIT innit Carrier: AT&T Posts: 4,294	Is there anything these users have in common? For example a different IT policy to others? __________________ Jadey : Infrastructure Architect, Denver CO
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01-07-2009, 09:48 AM	#6
TBlaine27 New Member Join Date: Jan 2009 Model: 8330 PIN: N/A Carrier: Verizon Posts: 3	All users are in the same group, and have the same policy.
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01-07-2009, 11:46 AM	#7
Pinjo Thumbs Must Hurt Join Date: Feb 2008 Location: Ohio Model: 8330 OS: OSX Carrier: Verizon Posts: 149	I had the same issue about 4 months ago with 4-5 users, but never was able to figure out the answer.
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