[jackswallow]

hey my blackberry's trackball didn't it cant move up?

how to solve it? or i need to change the trackball and the housing or what??
i'm from malaysia and it hard for me to find blackberry shop...

[devnull]

83xx series is probably one the easiest models to do yourself.

Do a youtube search and you will find many videos on how to replace.

[akosnitzky]

Take a q tip and a drop of alcohol and rub around area. Hopefully, its just lint or dust. The phone is a bit old and do break

[david9962000]

T for top is a shortcut. And you can get one here:

Blackberry Curve 8300 8310 8320 Parts

[akosnitzky]

With that level device, you may want to decide if its worth fixing.
Posted via BlackBerryForums.com Mobile

[Trimix]

If it's a scrolling issue, press down on the trackball and try to scroll up/down or left/right. Chances are some dust or lint got trapped and doing tha might help to dislodge it.
Posted via BlackBerryForums.com Mobile

[MM57677]

Do a Google search to find instructions to remove the trackball so you can remove any dust. It is pretty easy to do and should take no more than 2 minutes. I have done it several times and it makes a huge difference.

If cleaning it does not help you can buy a replacement part for <$10.

[akosnitzky]

Originally Posted by Trimix

If it's a scrolling issue, press down on the trackball and try to scroll up/down or left/right. Chances are some dust or lint got trapped and doing tha might help to dislodge it.
Posted via BlackBerryForums.com Mobile

Post #3 has worked for me. The problem with my Tour was that i was doing it a few times a week

[MM57677]

Originally Posted by akosnitzky

Post #3 has worked for me. The problem with my Tour was that i was doing it a few times a week

I'll bet that got old real quick.

[macghost]

take it out ,and clean it then put it back .
i solve it by this

[JBrooks]

[QUOTE=david9962000;1649835]T for top is a shortcut. And you can get one here:

QUOTE]

Looking for the trackball dome button (didn't even know what it was called) and found it at that site you posted. Thanks for the help.

[nvbalaji]

I also have the same problem. It is not an issue on device. It appears to be a problem in the software.