BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 01-11-2010, 10:56 AM   #1
eltidi
New Member
 
Join Date: Dec 2008
Model: STORM
PIN: N/A
Carrier: Vodafone
Posts: 9
Default sync contacts urgently

Please Login to Remove!

I have a user with a blackberry from his old company. I just need to sync the contacts before wiping the handheld. The problem is that they must be some It policy that prevent me from doing so. The tutorial to remove IT policy seems to involve wiping the handheld. I can't do it that as a I can't even backup the contacts database. When I open the advanced backup section, the contacts database doesn't appear listed. Is there a way to sync this contacts, send them via email bluetooth ( 451 contacts) or remove the IT policy without deleting his contacts. By the way We don't have a BES server as we use only Windows mobile with active sync.

Many thanks for your help.
Offline  
Old 01-11-2010, 11:57 AM   #2
Andi
CrackBerry Addict
 
Andi's Avatar
 
Join Date: May 2005
Location: Chicago
Model: 9700
OS: 6.0.0.448
Carrier: T-Mobile
Posts: 549
Default

On the blackberry is the address book set for Wireless Sync? If so it will not appear in desktop software as a database you can back up. Turn Wireless sync to no and try backup again
Offline  
Old 01-12-2010, 04:43 AM   #3
eltidi
New Member
 
Join Date: Dec 2008
Model: STORM
PIN: N/A
Carrier: Vodafone
Posts: 9
Default

Hi,

I already tried turning wireless sync off in the address book, but the database still don't appear available in desktop manager.

Last edited by eltidi; 01-12-2010 at 04:45 AM..
Offline  
Old 01-12-2010, 08:53 AM   #4
takeshi
BlackBerry Mensa
 
takeshi's Avatar
 
Join Date: Jan 2005
Location: Houston
Model: 8310
Carrier: at&t
Posts: 7,741
Default

...and you can't sync the contacts even with wireless sync turned off?
Offline  
Old 01-12-2010, 10:55 AM   #5
eltidi
New Member
 
Join Date: Dec 2008
Model: STORM
PIN: N/A
Carrier: Vodafone
Posts: 9
Default

yes even with wireless sync turned off I still can't sync it.

The database isn't listed when I go to advanced backup.
Offline  
Old 01-19-2010, 06:27 AM   #6
eltidi
New Member
 
Join Date: Dec 2008
Model: STORM
PIN: N/A
Carrier: Vodafone
Posts: 9
Default

I haven't configured a bes but maybe there is an option that encrypt the data and don't allow the contacts to be synched outside the bes organization?
Offline  
Old 03-23-2010, 12:26 AM   #7
jladika
New Member
 
Join Date: Mar 2010
Model: 8330
PIN: N/A
Carrier: VERIZON
Posts: 5
Default

Quote:
Originally Posted by eltidi View Post
Hi,

I already tried turning wireless sync off in the address book, but the database still don't appear available in desktop manager.
how do i find wireless sync to check it is on or off
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


Crystal Dental Digital RVG Intra Oral Water Resistant Sensor Size 1 picture

Crystal Dental Digital RVG Intra Oral Water Resistant Sensor Size 1

$2564.99



LOT OF 5 CRYSTAL MINIATURE CIRCUIT BREAKER SP-C-40 40 AMPS SINGLE POLE picture

LOT OF 5 CRYSTAL MINIATURE CIRCUIT BREAKER SP-C-40 40 AMPS SINGLE POLE

$149.25



Crystal Transparent 1

Crystal Transparent 1" Round Stickers 2 Across, 1000 Stickers Per Roll Crystal

$9.99



Quartz Single Crystal Wafers AT cut. Double sided polished. picture

Quartz Single Crystal Wafers AT cut. Double sided polished.

$8.95



Dental Glass Quartz Fiber Post Root Canal Pin Straight Screw Restorative 1.0-1.8 picture

Dental Glass Quartz Fiber Post Root Canal Pin Straight Screw Restorative 1.0-1.8

$256.61



Dental Fiber Post Resin Screw Thread Quartz Drills Yellow/Red USPS CEFDA picture

Dental Fiber Post Resin Screw Thread Quartz Drills Yellow/Red USPS CEFDA

$244.36







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.