1. No idea why your contacting Verizon wireless. The device is not a verizon wireless device, and your not on verizon wireless.
2. If you're not a customer, Orange UK cannot help you. They also cannot help you because you didn't get the device from the UK, but in India.
3. The device is a used device, and the PIN has not been de-activated from the BIS account it was on.
The only way to de-activate the PIN is to find the original owner who contacts his original carrier to de-activate it.
As you cannot do this, you're stuck with a device that cannot be used with data services.
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~Midnight Draven
"That's it then. Cancel the kitchen scraps for lepers and orphans, no more merciful beheadings... and call off Christmas."
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