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Old 01-06-2013, 12:23 AM   #21
NJBlackBerry
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Default Re: BB app world error (80002)+can't update BB Id

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You have to contact Orange directly.
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Old 01-07-2013, 09:29 AM   #22
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Default Re: BB app world error (80002)+can't update BB Id

Quote:
Originally Posted by keiron View Post
Hi guys
Okay I have a BB Bold 9790 and when I click on my app world it just says "blackberry app world is having trouble connecting to the blackberry app world server, verify your network connections and try again" then if I wait a few seconds another box comes up saying "BLACKBERRY ID ,app world requires the latest version of Blackberry ID" then there is 2 boxes sayin CLOSE & UPDATE - when I press update it doesn't even get past 0% before it comes up with "sorry the software update server is unavailable, please try again later"then there's 2 boxes again saying CLOSE & RETRY when press retry it just flashes on 0% and back to retry so when press close it says "Blackberry identity installation failed, please try again later. (80002)....oh yh also I've noticed that if I goto Device>Blackberry ID, it says "unable to update blackberry Id account information while offline" so it won't let me change any details at all not even my name, but I can sign in fine on the website itself....
The BB Bold 9790 is running OS version 7 and app world is version 4.0.0.65....
I have tried a device wipe with no joy and I have tried changing the tic/apn to internet etc still no joy, I have even tried deleting app world and reinstalling but still the same oh and I have tried a battery pull too ???
Can some 1 please help me as this as been going on for about 4 weeks now :/ thanks guys.
i tried this and it works for me.. go to options>personalization & privacy for app world then check box of Apply this setting to all application and also disable the collection of usage data.. then try downloading the update again..

Last edited by sprookz; 01-07-2013 at 09:30 AM..
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Old 01-16-2013, 07:22 PM   #23
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Quote:
Originally Posted by keiron View Post
.....Also I noticed that I haven't got a blackberr app world service book but I have got a blackberry Id service and I tried to register the host routing table but I don't get any message back also its saying 3g at top right of my blackberry bold we're signal is and when I do a diagnostic test it comes up with....
RADIO data activasion ----- NO
Then it says bb registration ---- abort
Connected to blackberry ---- abort
And blackberry pin-pin ----- abort....
Any help would be appreciated thanks.....
The browser and everything else I've tried on the phone works except app world and when I click on windows live messenger and yahoo etc etc it says I need a wifi connection to use them few apps???? Thanks.
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Old 01-19-2013, 10:23 PM   #24
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Quote:
Originally Posted by keiron View Post
Hi guys
Okay I have a BB Bold 9790 and when I click on my app world it just says "blackberry app world is having trouble connecting to the blackberry app world server, verify your network connections and try again" then if I wait a few seconds another box comes up saying "BLACKBERRY ID ,app world requires the latest version of Blackberry ID" then there is 2 boxes sayin CLOSE & UPDATE - when I press update it doesn't even get past 0% before it comes up with "sorry the software update server is unavailable, please try again later"then there's 2 boxes again saying CLOSE & RETRY when press retry it just flashes on 0% and back to retry so when press close it says "Blackberry identity installation failed, please try again later. (80002)....oh yh also I've noticed that if I goto Device>Blackberry ID, it says "unable to update blackberry Id account information while offline" so it won't let me change any details at all not even my name, but I can sign in fine on the website itself....
The BB Bold 9790 is running OS version 7 and app world is version 4.0.0.65....
I have tried a device wipe with no joy and I have tried changing the tic/apn to internet etc still no joy, I have even tried deleting app world and reinstalling but still the same oh and I have tried a battery pull too ???
Can some 1 please help me as this as been going on for about 4 weeks now :/ thanks guys.
I'm having the same problem as you.
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Old 04-04-2013, 02:00 AM   #25
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Quote:
Originally Posted by bisleri View Post
Please check :

This can occur if the BlackBerry smartphone is missing the BlackBerry App World service book for BlackBerry device software 4.0 to 7.0.

Go to Options -> Device -> Advanced System Settings -> Service Book. Once inside confirm that the service book BlackBerry App World [APPWORLD] exists.
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Old 04-04-2013, 02:00 AM   #26
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Default Re: BB app world error (80002)+can't update BB Id

No appworld exists there
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Old 04-04-2013, 07:27 AM   #27
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Default Re: BB app world error (80002)+can't update BB Id

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No appworld exists there
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Do you have a BlackBerry data plan?
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Old 04-09-2013, 04:13 PM   #28
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Default Re: BB app world error (80002)+can't update BB Id

In the service book BB app world appears & bb I'd is not there,I go to the table router to register still is no appears please help becouse when I open bb app world it request latest bb id & when I upgrade it says the upgrade failed (80002) or keep says retry several times please help me
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Old 06-26-2013, 10:55 AM   #29
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Default Re: BB app world error (80002)+can't update BB Id

Same prb!!!!!
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Old 06-26-2013, 11:20 AM   #30
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Originally Posted by aJhjdzfd View Post
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Hey I'm useng bb curve 8520 nd I hv deleted my blackberry identity at option ..........how can I get it .....I can't update :/ hlp me plzzzz
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Old 06-26-2013, 09:56 PM   #31
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Default Re: BB app world error (80002)+can't update BB Id

So jumping on an almost year old post is never a good thing. you need to use a computer and redo the id if you deleted it

KB25464-How to delete a BlackBerry ID
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Old 07-27-2013, 02:07 PM   #32
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Default Re: BB app world error (80002)+can't update BB Id

Blackberry9900 registration faild
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Old 07-27-2013, 07:43 PM   #33
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Default Re: BB app world error (80002)+can't update BB Id

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Originally Posted by keiron View Post
ok thank you but how do i get one of them then ? i am on pay and go and i get 1gb of free internet a month ? thank you
Call Orange and have them add the BlackBerry Bolt-On to your account.
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Old 07-28-2013, 10:18 AM   #34
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Default Re: BB app world error (80002)+can't update BB Id

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Originally Posted by Muhammadshoib View Post
Blackberry9900 registration faild
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You need a BlackBerry data plan, and you need to make your own thread.
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Old 08-26-2013, 02:05 PM   #35
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Default

Quote:
Originally Posted by keiron View Post
Hi guys
Okay I have a BB Bold 9790 and when I click on my app world it just says "blackberry app world is having trouble connecting to the blackberry app world server, verify your network connections and try again" then if I wait a few seconds another box comes up saying "BLACKBERRY ID ,app world requires the latest version of Blackberry ID" then there is 2 boxes sayin CLOSE & UPDATE - when I press update it doesn't even get past 0% before it comes up with "sorry the software update server is unavailable, please try again later"then there's 2 boxes again saying CLOSE & RETRY when press retry it just flashes on 0% and back to retry so when press close it says "Blackberry identity installation failed, please try again later. (80002)....oh yh also I've noticed that if I goto Device>Blackberry ID, it says "unable to update blackberry Id account information while offline" so it won't let me change any details at all not even my name, but I can sign in fine on the website itself....
The BB Bold 9790 is running OS version 7 and app world is version 4.0.0.65....
I have tried a device wipe with no joy and I have tried changing the tic/apn to internet etc still no joy, I have even tried deleting app world and reinstalling but still the same oh and I have tried a battery pull too ???
Can some 1 please help me as this as been going on for about 4 weeks now :/ thanks guys.
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Old 01-09-2014, 05:10 AM   #36
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Default Re: BB app world error (80002)+can't update BB Id

No appworld exists there
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Old 01-09-2014, 05:11 AM   #37
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Default Re: BB app world error (80002)+can't update BB Id

Pls what should I do
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Old 01-09-2014, 08:02 AM   #38
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Default Re: BB app world error (80002)+can't update BB Id

No App World exists where?
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Old 01-09-2014, 08:07 AM   #39
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Default Re: BB app world error (80002)+can't update BB Id

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Originally Posted by teemstech View Post
No appworld exists there
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Why did you bump a 5 month old thread with idiocy?
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Old 01-09-2014, 10:20 AM   #40
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Default Re: BB app world error (80002)+can't update BB Id

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Why did you bump a 5 month old thread with idiocy?
It's a style.....
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