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Old 12-06-2009, 02:19 PM   #1
blacksheepe
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Default Not receiving MMS sent from my computer

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I have an 8310 and I have no problem receiving MMS from other phones. I can even send on to myself from my phone.
However, if I try to send one from my computer, I don't receive it. I do receive SMS texts.
My MMS options are set to always.
My carrier is AT&T and I have all the current OS etc on my phone.
Thanks in advance for any help!
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Old 12-06-2009, 04:10 PM   #2
Motorcycle Mama
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What gateway address are you using to send the MMS to the device? Are you sure it's the correct one for your carrier.
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Old 12-06-2009, 04:44 PM   #3
blacksheepe
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Default Re: Not receiving MMS sent from my computer

I am using gmail webmail when trying to do this.
My e-mail client on my computer is set correctly I would think, since I can send e-mails. Or am I incorrect in this assumption?
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Old 12-06-2009, 05:05 PM   #4
Motorcycle Mama
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No. What I'm asking is what address you sent it TO?

For example, it's 5551212@vzwpix.com for Verizon. Where the 5551212 is replaced by your 10 digit phone number.

What address did you use for AT&T?
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Old 12-06-2009, 05:10 PM   #5
blacksheepe
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Oh! I'm sorry.
I'm sending it to:
xxxxxxxxxx @ mms.att.net
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Old 12-06-2009, 05:55 PM   #6
Motorcycle Mama
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Hmmmm ... and I'm assuming that all the other data and email services are working correctly on the device?

Have you tried having someone else send an MMS to your phone from a different email address?
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Old 12-06-2009, 06:13 PM   #7
blacksheepe
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Yes. We tried it from a yahoo address.
I can receive from other phones. Just not from a computer.
I can, however, receive SMS texts from the computer.
Strange???......
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Old 12-06-2009, 06:29 PM   #8
Motorcycle Mama
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And your regular emails and other data features are working correctly on the the device?
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Old 12-06-2009, 07:01 PM   #9
blacksheepe
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Everything else works fine on my phone!
This is the only thing that isn't working.
I guess I could just e-mail to my address and forward it as MMS.
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