BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 11-28-2010, 12:44 PM   #1
rodrigosantana
New Member
 
Join Date: Nov 2010
Model: 9300
PIN: N/A
Carrier: TIM - Brazil
Posts: 1
Default Problems - internet

Please Login to Remove!

Hello,

I went to the US and bought my Blackberry Curve 9300 there and unlocked it, to use it in Brazil. I got back to Brazil on November 15th and I have signed for the blackberry plan with my mobile company. I used the internet the first 2 days wonderfully (including wi-fi), but then it stopped working. I setup my email account, my BBM, my Windows Live Messenger, they were all working. I have contacted the company and they told me the plan is working well, so the problem must be the cell phone, not the services. I kept getting the following error " Unable to connect to the internet, please try again later. If the problem persists please contact your service provider."

Then, I got a security wipe from my BB and when I turned it on again, I cannot setup my regular emails now (only BB enterprise) and cannot login in Windows Live Messenger or BBMessenger. Also, my Internet Browser is not showing anymore, only the hotspot browser and the WAP Browser. The weird part is can connect to the internet through the WAP Browser, but cannot get e-mails or enter BBM or Windows Live Messenger.

Could somebody please help me? Thank you so much!
Offline  
Old 11-28-2010, 12:59 PM   #2
tsac
BlackBerry God
 
tsac's Avatar
 
Join Date: Mar 2005
Location: Others run out when we run in
Model: Z10
OS: Cheerios
PIN: No Pin just a Tack
Carrier: at&t
Posts: 10,030
Default Re: Problems - internet

Welcom to the Forums

You need to contact the carrier again. Also did you set up a BIS email on the BB? If so try resending the service books. If that fails your only choice is to call them.

do a battery pull and see if that does a reset.
__________________
Z10 on BES
Z10 on BIS
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads for: Problems - internet
Thread Thread Starter Forum Replies Last Post
Problems with saving images from the internet borkus General 8100 Series Discussion - Pearl 0 01-03-2009 01:59 PM
Blackberry Internet Problems Mr. Crackberry General BlackBerry Discussion 14 04-07-2008 09:28 PM
8130 Internet problems? uscandy General 8100 Series Discussion - Pearl 10 02-11-2008 07:39 PM
The Hosted BES FAQ - Cheap BES/MDS - Wireless Outlook sync! Mark Rejhon BlackBerry Network 81 03-29-2007 05:29 AM
outgoing email problems since recieving updated internet browser killas1mo BlackBerry Network 2 09-22-2005 01:02 PM


PROFACE PFXSP5B10 Processor Module picture

PROFACE PFXSP5B10 Processor Module

$1500.00



Schneider 140CPU65150 Processor/Controller MODICON Quantum NEW picture

Schneider 140CPU65150 Processor/Controller MODICON Quantum NEW

$2899.00



AlphaSmart Neo2 Laptop Word Processor, . picture

AlphaSmart Neo2 Laptop Word Processor, .

$90.00



6ES7 360-3AA01-0AA0 Processor module 6ES7360-3AA01-0AA0 New SIEMENS picture

6ES7 360-3AA01-0AA0 Processor module 6ES7360-3AA01-0AA0 New SIEMENS

$123.20



New Allen-Bradley AB 1747-L532 /D SLC 500 SLC 5/03 CPU Processor Unit 1747L532 picture

New Allen-Bradley AB 1747-L532 /D SLC 500 SLC 5/03 CPU Processor Unit 1747L532

$394.70



AB 1756-L73 SER B ControlLogix Logix5573 Processor 1756-L73 New Factory Sealed picture

AB 1756-L73 SER B ControlLogix Logix5573 Processor 1756-L73 New Factory Sealed

$2926.50







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.