[karimessam]

I bought a BB 9800 Torch n it was locked and I managed to unlock the phone for calls, txt messages but BB messenger, Face Book, Twiter are not working the message appearing ( This application has been disabled by IT policy). Would you please guide me how to solve this problem. I have tried to reset to factory settings through CMD, also wiped the device and reinstall OS6 but still no luck



Best regards.

[yoshisbs]

[QUOTE=karimessam;1707042]I bought a BB 9800 Torch n it was locked and I managed to unlock the phone for calls, txt messages but BB messenger, Face Book, Twiter are not working the message appearing ( This application has been disabled by IT policy). Would you please guide me how to solve this problem. I have tried to reset to factory settings through CMD, also wiped the device and reinstall OS6 but still no luck


So I've run in to this issue once. But, it was a while ago, like 2 yrs ago. You'll have to have it re-added to that same IT and have it fully removed on that end before it gets open all the way.
You "might" want to try adding it to a new IT (maybe a friends) and see if that works but that one, I'm not sure about.

Good Luck
Posted via BlackBerryForums.com Mobile

[karimessam]

I bought it from Moscow n now Im in middle east :(

[NJBlackBerry]

Yoshisbs - thanks for trying to help, but the answer is wrong..

Karimessam, check out this thread on how to remove an IT Policy:

Remove IT Policy - BlackBerryFAQ

[karimessam]

Have tried that but it didnt work also :(

[rambo47]

Do you have a BlackBerry data plan?

[tsac]

[quote=yoshisbs;1707048]

Originally Posted by karimessam

I bought a BB 9800 Torch n it was locked and I managed to unlock the phone for calls, txt messages but BB messenger, Face Book, Twiter are not working the message appearing ( This application has been disabled by IT policy). Would you please guide me how to solve this problem. I have tried to reset to factory settings through CMD, also wiped the device and reinstall OS6 but still no luck


So I've run in to this issue once. But, it was a while ago, like 2 yrs ago. You'll have to have it re-added to that same IT and have it fully removed on that end before it gets open all the way.
You "might" want to try adding it to a new IT (maybe a friends) and see if that works but that one, I'm not sure about.

Good Luck
Posted via BlackBerryForums.com Mobile

Wish i knew what he thinks an IT is.

[karimessam]

Yes Im currently on a data plan from service provider .. Email n internet r working fine.