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Old 01-04-2011, 10:38 AM   #1
mariamercedes
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I've a bb bold 9650 and there is a little numb er one of the left side of the screen. I don't know how to erase it Can anyone help pls asap, Thanks
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Old 01-04-2011, 10:56 AM   #2
Sytner
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Default Re: Need Help

Can you please take a photo or screenshot and upload it so that we can see exacylu what it is that you are looking at?
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Old 01-04-2011, 05:39 PM   #3
mariamercedes
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Quote:
Originally Posted by Sytner View Post
Can you please take a photo or screenshot and upload it so that we can see exacylu what it is that you are looking at?
I took a screenshot but there's not an option to attach it since I'm on my phone but its a number 1 on the top left side, its looks like the notifications one but its not a notification because I've checked all of them, its driving me crazy. I've restarted my phone several times but its still there! I don't know but I think it could possibly be a notification I erased without actually looking at it first but still it should have dissapeared when I restarted the phone right?
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Old 01-04-2011, 05:59 PM   #4
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Default Re: Need Help

If you can't post a screenshot, you need to try to describe exactly what the notification icon looks like.

Lots of things can have a "number 1 on top".
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Old 01-04-2011, 07:07 PM   #5
mariamercedes
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Give me your bbm pin. I'll send you the screenshot so you can see it and know what I'm talking about, since I cant post it here.
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Old 01-05-2011, 01:52 AM   #6
Sytner
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Default Re: Need Help

Email it to [email address] and i'll post it.
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Old 01-05-2011, 05:05 PM   #7
mariamercedes
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Quote:
Originally Posted by Motorcycle Mama View Post
If you can't post a screenshot, you need to try to describe exactly what the notification icon looks like.

Lots of things can have a "number 1 on top".
Ok I managed to add the screenshot here, can you see it?
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Old 01-05-2011, 06:00 PM   #8
Sytner
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Default Re: Need Help

Go into every app you have that puts notifications and check. I have a hangman game and even that sends me notifications sometimes.

Also on the homescreen (not application screen) where you have a wallpaper see if there is an icon next to the number. It may be black meaning you might not see it on a dark background.
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Old 01-05-2011, 06:42 PM   #9
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Try setting a white wallpaper and then looking at the icon so it shows up against the black background.
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Old 01-05-2011, 07:49 PM   #10
mariamercedes
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Default Re: Need Help

It does have an icon. It looks like the voicemail one but its really small and has 3 dots on top of it.
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Old 01-05-2011, 09:13 PM   #11
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Default Re: Need Help

My guess is that is theme controlled. It is where the number of messages reside. In the them that I use, it has an icon for the type - i.e. mail, Social Media, voice mail, etc.

Check the messages folders and see if there is something there. I have also seen bogus text messages show up. A battery pull usually erases those, so also try one.
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Old 01-05-2011, 10:07 PM   #12
mariamercedes
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Quote:
Originally Posted by Dubdub View Post
My guess is that is theme controlled. It is where the number of messages reside. In the them that I use, it has an icon for the type - i.e. mail, Social Media, voice mail, etc.

Check the messages folders and see if there is something there. I have also seen bogus text messages show up. A battery pull usually erases those, so also try one.
I think it may be a message that I got but that it got blocked. I tried pulling the battery out several times and restarting my phone but the number's still there. Pls help me out
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Old 01-06-2011, 06:58 AM   #13
Sytner
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Default Re: Need Help

Just to check, it is the stock theme that you are using right?
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Old 03-14-2011, 12:46 AM   #14
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Default Re: Need Help

Is it a missed call?
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