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Old 11-19-2014, 12:05 PM   #1
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Default My BB restarts during getting a picture

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Hi;

I have BB9790. Normally my BB works well and get pictures without any problem. But some time when I get a picture and camera flashes, BB turns off, LED goes RED and BB restarts. When it restarts,then it works well. It happens twice to three times a day What could be the problem?
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Old 11-19-2014, 03:53 PM   #2
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Default Re: My BB restarts during getting a picture

grab a pencil and clean off the contacts on battery and on the phone side too, then with a lint free cloth wipe them down and try it again.
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Old 11-19-2014, 10:19 PM   #3
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Default Re: My BB restarts during getting a picture

The flash does draw a lot so if this does not work you may need a new battery unless you have a defect in the hardware or possibly a corrupted OS.
I would try knotty's suggestion first.
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