I wanted to weigh in here - I have used MS on a Moto Q (for my wife) for several months and loved it. Worked the first time, and every time since.
I just bought my wife a BB Curve, spent the "crossgrade" money to buy the MS for BB software, and after 6 days of frustration, still not one completed sync. It sync'd calendar ONE time, then blew up the next time.
It can't complete contacts, and now only syncs about 97% of the calendar (based upon # of entries it shows). No tasks sync at all. I am at my wit's end!
I have wiped the BB at least 3x, uninstalled and reinstalled multiple times, rebooted, and nothing ... and I must say, I don't know who you guys have dealt with for tech support at MS, but it's absolutely frigging miserable. No phone support unless I want to pay $60 (1.5x the cost of the initial program at $40), and emails come 1x per day, always with something helpful like the last one "Do you have a CD card in your device? Try removing it and see what happens when you connect." Total BS. Oh, and not to forget his claim that since it DID sync the calendar ONE TIME, that it "was previously working."
I am beyond pi$$ed right now (yes, I need to calm down, I know), bc I have no recourse - it's not like I have only gotten a trial version and I'm not out the money - they have my money and they refuse to waive the $60 fee to call me - even though it's never worked since install.
In any case, I will be trying out PM tonight when I get home from work - anything I should know about uninstalling MS to avoid any contacts, etc? I will also be wiping the BB again, just to make sure ...
thanks in advance for listening to my rant, and if you have any advice or suggestions, they would be greatly appreciated!!