[Changelives]

I have recently upgraded my 7100t T-Mobile to 4.0. Ever since then I have crashed during sync. At first I have the invalid connection but i have reinstalled, etc, following all on the Blackberry website, includes renaming, removing, reinstalling, etc.

Now I am left with a problem. In the middle of syncing i keep getting a pop-up from the Handheld Manager saying:

"Handheld Tools Desktop Manager has encountered a problem and needs to close".

It closes and i cant complete the sync. HELP!!!!!!!!!!

[javed]

i have the same problem too ... has anyone come across this?

[NJBlackBerry]

My only suggestion would be to delete you existing Outlook profile (assuming you are using Outlook) and create a new one.

That has worked for me in the past with Intellisync problems.