[I Love Bluetooth]

Please take a moment to fill out this complaint form to Verizon voiceing your desires to have the Bluetooth and GPS full capabilities of your Blackberry made available. The fact that a carrier locks out features is unacceptable.
https://www.verizonwireless.com/b2c/contact/email.jsp

[I Love Bluetooth]

This reply came this morning, notice they didn't address the Bluetooth modem question at all

"Dear Kenneth Kirkaldy,

Thank you for contacting our Verizon Wireless website. I will be more than happy to assist you with your devices Bluetooth and GPS functionality.

I apologize that you feel that the GPS and Bluetooth services have been locked out on your BlackBerry 8703e device. Your handset's GPS chip is used to provide the handset's location to emergency responders when placing 911 calls. It does not provide any user accessible functionality such as location information for directions, mapping or any other application. If you are looking for navigation application, please navigate to www.vzw.com/pda. Websites such as Handango offer applications that a will allow you to add ringtones, Graphics and applications to your PDA via syncing or direct download to the PDA.

For your Bluetooth functionality, your device supports pairing with a handsfree kit as well as a headset. To view your devices functionality, please access the link below:

http://support.vzw.com/pdf/BT_Chart_PDAs.pdf

Should you need assistance with pairing your device, please access the link below:

http://www.verizonwireless.com/b2c/bluetooth

You will be provided with step by step instructions. Please contact our Wireless Data Technical Support department at your convenience if you need additional assistance. We are available 24 hours a day, seven days a week. Our contact number is 1-800-922-0204, select option number 3 for Technical Support.

If you have further questions or concerns, please write to us again through www.VerizonWireless.com. We appreciate your business and thank you for choosing Verizon Wireless.

Sincerely,

LeKrystl
Verizon Wireless
Data Technical Support

"We never stop working for you!"

If you have received this e-mail in error or are not the intended recipient, please notify us immediately by replying to this e-mail and deleting it and all copies and backups thereof. If you are the intended recipient and are a Verizon Wireless customer, this response is subject to the terms of your Customer Agreement.

Original Message Follows:"

[NJBlackBerry]

** Moved to the Bluetooth Connection forum **

[I Love Bluetooth]

ANd this lil gem.....
Dear Ken Kirkaldy,

Thank you again for contacting our Verizon Wireless website. We apologize for any frustration with the capabilities of the Verizon Wireless Blackberry 8703e. We are happy to assist you with your concern with the Blackberry 8703e using Bluetooth.

Each carrier has different functionalities enabled and features that we support with our devices. The Blackberry 8703e does not have all the same features of other PDA/Smartphones that we have available that do have the ability to be used as a Bluetooth modem. With this being said the Blackberry 8703e has Bluetooth hands-free headset and Bluetooth car kit support available and you are able to use it as a tethered modem.

Verizon Wireless is committed to providing the very latest in products and services. At this time, we are unable to state if or when the Blackberry 8703e will be offered to Verizon Wireless customers with more Bluetooth support. We understand and apologize for any frustration regarding this but we are only able to provide information regarding products or services that we are currently offering. We are unable to disclose any unconfirmed information because it would be subject to change and could raise expectations that may not be met.

If you have further questions or concerns, please write to us again through www.VerizonWireless.com. We appreciate your business and thank you for choosing Verizon Wireless.

Sincerely,

Gaylan
Verizon Wireless
Data Technical Support

"We never stop working for you!"



I've had it, T mobile or cing, where should I go?