After talking with the Verizon tech service folks, I believe that my trusty Blackberry has gone to the great jelly factory in the sky. It appears that when I tried to load the Quick IM software, something happened that caused my 7250 to lose its mind. We tried reloading the operating system but the desktop manager no longer recognizes the unit. I am told that I should have a refurbished replacement unit by Monday. I don't know how I'll survive 3 days without it. Sob, Sob....
Dusty
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