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04-17-2008, 11:52 AM
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#1
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New Member
Join Date: Apr 2008
Model: 8700c
PIN: N/A
Carrier: AT & T
Posts: 1
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RIM Outage
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Is anyone else experiencing any data service outages related to RIM or your carrier.....our data service has been down since late last night but just for some and not all of our users  |
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04-17-2008, 12:58 PM
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#2
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BBF Moderator
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,720
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No outages that I've seen today...
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04-17-2008, 06:28 PM
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#3
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Knows Where the Search Button Is
Join Date: Apr 2005
Location: Washington, DC
Model: 9800
OS: 6.0.0.246
PIN: 22C2A5CE
Carrier: ATT
Posts: 22
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I'm in Washington, DC on ATT and we have been having problems all day. The data signal fluctuates from EDGE to edge to OFF. Rebooting, turning wireless off/on, sometimes fixes it, sometimes not. Our NYO is also experiencing the same problem. Our NOC confirmed that ATT is having problems in NY, DC, MD, NJ, PA and DE.
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04-17-2008, 07:23 PM
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#4
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Retired BBF Moderator
Join Date: Aug 2005
Model: 9000
OS: 4.6.0.xxx
Carrier: AT&T
Posts: 10,149
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the SRP connection was down for about 15 minutes for me today, here in the DC area. It came back up and it took a bit for the que to clear out, but everything has been fine since. If the signal is going to OFF though, thats an AT&T issue not necessarily a RIM issue.
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04-17-2008, 08:46 PM
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#5
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Talking BlackBerry Encyclopedia
Join Date: Mar 2006
Location: Alabama
Model: BOLD
OS: 4.6
Carrier: AT&T / Verizon
Posts: 380
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There Was An Outage In Ny, Wash Dc, Maryland, Ny City , Northern Nj, Eastern Pa And Southern Nj. Primary Issue Was Bb Connections To Gprs And Edge, Time Of Resolution Was 740 Edt. Time Of Duration: 2 Hrs 40 Mins.
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04-17-2008, 09:56 PM
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#6
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Thumbs Must Hurt
Join Date: Jul 2006
Model: 8310
Carrier: AT&T (Formerly Cingular)
Posts: 72
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Quote:
Originally Posted by kailanihawk
I'm in Washington, DC on ATT and we have been having problems all day. The data signal fluctuates from EDGE to edge to OFF. Rebooting, turning wireless off/on, sometimes fixes it, sometimes not. Our NYO is also experiencing the same problem. Our NOC confirmed that ATT is having problems in NY, DC, MD, NJ, PA and DE.
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I'm in NY and have been experiencing the same problems all week. My emails are not going through, but the text messages are. I've turned it off and on, but I get the switch from EDGE to edge. |
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04-17-2008, 10:35 PM
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#7
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Crimson Tide Moderator
Join Date: Oct 2004
Location: North of the moss line
Model: Z30
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,921
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The outage today was limited regionally, some on the eastern seaboard and some in the midwest. Even users on the same carrier in the same metro area were reporting outage while another was reporting the network was working.
@ Harper828, don't turn your BB off and back on, but rather PULL the batter with the device powered on, hold 30 seconds, replace and reboot.
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04-18-2008, 07:36 PM
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#8
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Knows Where the Search Button Is
Join Date: Apr 2008
Model: 9780
OS: 6.0.0.285
PIN: 238E6027
Carrier: T-Mobile USA
Posts: 28
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I have been without email (with the exception of wireless network activation, and email activation, messages) since 1:30 PM Central (Texas) time today. I have done battery pulls, diagnostic tests, and test e-mails all day. Still nothing. I am using the 8100 on T-Mobile.
Last edited by ericas8120; 04-18-2008 at 07:43 PM..
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04-20-2008, 02:24 AM
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#9
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Knows Where the Search Button Is
Join Date: Oct 2005
Model: 8130
Carrier: Verizon
Posts: 48
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Email is down here and has been for about two hours now.
Southern Illinois. Verizon Wireless BIS.
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04-20-2008, 02:42 AM
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#10
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Knows Where the Search Button Is
Join Date: May 2005
Model: 8830
Carrier: Verizon
Posts: 28
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It's down for Verizon in Florida too... The BIS site for VZW is down too. Looks like it could be nationwide.
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04-20-2008, 11:15 AM
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#11
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BBF Moderator
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,720
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Yes, there was an overnight BIS outage. Likely for a RIM update. Looks like it lasted about 3 hours.
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04-20-2008, 11:26 AM
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#12
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Retired BBF Moderator
Join Date: Aug 2005
Model: 9000
OS: 4.6.0.xxx
Carrier: AT&T
Posts: 10,149
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never had any issues last night. got about 10 emails an hour for the night. on Tmo, Sprint, and AT&T. My VZW phone died (well, was destroyed) so couldnt verify there. BES was also up.
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04-20-2008, 11:29 AM
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#13
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BBF Moderator
Join Date: Jun 2005
Model: Z30
OS: 10.2.1.x
PIN: s & needles
Carrier: AT&T
Posts: 34,720
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I was told ahead of time about a BIS outage from 2-6am EDT. My device stopped getting email from 2am-5am EDT.
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04-20-2008, 11:31 AM
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#14
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Retired BBF Moderator
Join Date: Aug 2005
Model: 9000
OS: 4.6.0.xxx
Carrier: AT&T
Posts: 10,149
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well there was one scheduled just never saw any downtime. heh
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04-21-2008, 02:08 PM
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#15
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Knows Where the Search Button Is
Join Date: May 2006
Location: Toronto
Model: Bold
Carrier: Rogers
Posts: 29
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Is anyone having slowness issues today? Specifically BES. BIS and PIN seem to be fine.
I'm on Rogers network /canada EST
Thanks
Last edited by mbana; 04-21-2008 at 02:11 PM..
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04-21-2008, 02:13 PM
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#16
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Whoever
Join Date: Apr 2005
Location: Michigan
Model: xxxx
Carrier: AT&T
Posts: 1,219
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We've only had one issue come across the BB-Outage list and that was in AZ this morning. Nothing else has come across.
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04-21-2008, 02:14 PM
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#17
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Crimson Tide Moderator
Join Date: Oct 2004
Location: North of the moss line
Model: Z30
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,921
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No slowdown noted here, AT&T, BIS, Alabama.
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