Quote:
Originally Posted by wrafuse
My problem is I chose MSDE because we do not run SQL. When I try and launch BB Manager for the first time it errors saying:
Database Login failed using trusted credentials. Please try again
Banging head against wall...please help.
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I had the same problem when I first tested 4.1 for Exchange.
Have a look in the logs (normally located in C:\Program Files\Research In Motion\BlackBerry Enterprise Server\Logs) for the MNGR log. You will see probably see something similar to:
[30000] (06/01 09:34:30):{0x9F4} BlackBerry Manager Version 4.1.0.38 starting...
[30000] (06/01 09:34:31):{0x9F4} Mailstore Connector initialized.
[00000] (06/01 09:34:32):{0x9F4} DBUtil::initASCL(): ASCL failed to initialize
[00000] (06/01 09:34:32):{0x9F4} DBUtil::setLoginName(): Failed to set the login name for the database
[00000] (06/01 09:34:47):{0x9F4} DBUtil::setLoginName(): Failed to set the login name for the database
[20000] (06/01 09:34:47):{0x9F4} COM Error 0x80040E4D in ConnectionItem::ConnectToDB() - Login failed for user '<Username>'. - IDispatch error #3149 (connection string - Provider=SQLOLEDB;Server=<Server Hostname>;Database=BESMgmt;uid= <Username>;pwd=)
[00000] (06/01 09:34:47):{0x9F4} DBUtil::initASCL(): ASCL failed to initialize
[00000] (06/01 09:34:47):{0x9F4} DBUtil::setLoginName(): Failed to set the login name for the database
[00000] (06/01 09:34:47):{0x9F4} DBUtil::initASCL(): ASCL failed to initialize
[00000] (06/01 09:34:47):{0x9F4} BlackBerry Manager has failed to initialize. Shutting down...
[30000] (06/01 09:34:49):{0x9F4} BlackBerry Manager has shutdown
This is caused by the account you selected in the MAPI requestor not having the correct Exchange permissions. Work through your Exchange permissions again and you will find that you have missed something.