BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 07-31-2009, 08:43 AM   #1
djbeenie
Thumbs Must Hurt
 
djbeenie's Avatar
 
Join Date: Feb 2005
Location: Jefferson Ga.
Model: 8900
PIN: 20F7C0E8
Carrier: TMO
Posts: 151
Default Blackberry Enterprise Server Activation Suggestions

Please Login to Remove!

Hey guys, I am consulting a BES 4.1.6 for a client. The director has told me there needs to be a better process activating devices. This is the process he would like for me to pull out of my butt, he wants BES to send the device an email with a click-able link that will automatically enter the activation email address and password to the device. OR have a public url or url sent via email specific for the user that the user can then click and automatically set up his device.

I know this is not possible because for one BES does not have the device information, that's the first step in the whole technology behind the BES activation process when the device sends the ETP.DAT to the users mailbox.

Okay I know everyone is laughing now, but he is serious as a heart attack. Does anyone know of any third party software or process that provides different ways of activation? Thanks so much!

BES 4.1.6
Exchange 2007 SP1
70 users
__________________
Pin: 20F7C0E8
TMO 8900 - Exchange 2007 SP1 - BES 4.1.6
Offline  
Old 07-31-2009, 08:47 AM   #2
jibi
BlackBerry God
 
jibi's Avatar
 
Join Date: Oct 2004
Location: Jibi's Secret Place
Model: 8900
OS: 4.6.1.174
Carrier: AT&T
Posts: 11,310
Default

I would ask the question to him: "How would you suggest being able to click on a link from within an email on a device that's not yet enabled for email?"

The system is quite simple as it is. I think it's more of an education thing. Use single-letter activation passwords - such as the letter 'q' - to lower the complexity required to type a password.

Otherwise, they may need a different solution. That is, unless someone has developed an 'Activations Made Easy' software solution.
__________________
In the beginning the Universe was created. This has made a lot of people very angry and is widely regarded as a bad move.
Offline  
Old 07-31-2009, 08:50 AM   #3
jsconyers
New Member
 
jsconyers's Avatar
 
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
Default

+1^^

The process is pretty simple as it is. I agree with the single letter password. I usually use a, l, or m. It is pretty hard to typo that.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Offline  
Old 07-31-2009, 08:54 AM   #4
djbeenie
Thumbs Must Hurt
 
djbeenie's Avatar
 
Join Date: Feb 2005
Location: Jefferson Ga.
Model: 8900
PIN: 20F7C0E8
Carrier: TMO
Posts: 151
Default

I agree Jibi, and that is what I am going to do in the meeting today is educate the client. I mean how hard is it, enter your email address and password assigned in email. Boom done. I think I am going to suggest having the activation email sent by BES to add a link that the user can click from their mailbox that takes them to a video showing the user step-by-step on the device to activate.
__________________
Pin: 20F7C0E8
TMO 8900 - Exchange 2007 SP1 - BES 4.1.6
Offline  
Old 07-31-2009, 08:59 AM   #5
SmoothRunnings
Talking BlackBerry Encyclopedia
 
Join Date: May 2007
Location: Toronto, Canada
Model: 9700
OS: 5.0.0.423
PIN: 21B694E3
Carrier: Virgin Mobile Canada
Posts: 396
Default

Quote:
Originally Posted by djbeenie View Post
I agree Jibi, and that is what I am going to do in the meeting today is educate the client. I mean how hard is it, enter your email address and password assigned in email. Boom done. I think I am going to suggest having the activation email sent by BES to add a link that the user can click from their mailbox that takes them to a video showing the user step-by-step on the device to activate.
If the client is that stupid tell him to give you his device and you will activate it for him. Saves you the trouble of going through all this, but answer his question nicely with a firm "NO". :o)

Some people are very technology illiterate and need people to hold their hand every step of the way!

Andrew
Offline  
Old 07-31-2009, 09:04 AM   #6
jsconyers
New Member
 
jsconyers's Avatar
 
Join Date: Jul 2007
Location: In a van down by the river.
Model: NOTE2
OS: 4.1
PIN: <- Where do I find this?
Carrier: Sprint
Posts: 15,104
Default

Quote:
Originally Posted by SmoothRunnings View Post
If the client is that stupid tell him to give you his device and you will activate it for him. Saves you the trouble of going through all this
This would be nice, but not always possible as a lot of times the users are in remote locations.
__________________
The difference between stupidity and genius is that genius has its limits.
When you take things for granted, the things you are granted, get taken.
Even a mosquito doesn't get a pat on the back until it starts to work.
Too many people miss the silver lining because they're expecting gold.
[BES 5.0.3 / GroupWise 2012 HP2]
Offline  
Old 07-31-2009, 09:06 AM   #7
djbeenie
Thumbs Must Hurt
 
djbeenie's Avatar
 
Join Date: Feb 2005
Location: Jefferson Ga.
Model: 8900
PIN: 20F7C0E8
Carrier: TMO
Posts: 151
Default

Quote:
Originally Posted by jsconyers View Post
This would be nice, but not always possible as a lot of times the users are in remote locations.
And I think that is his worry. I will have more details after 2pm today. haha
__________________
Pin: 20F7C0E8
TMO 8900 - Exchange 2007 SP1 - BES 4.1.6
Offline  
Old 07-31-2009, 03:11 PM   #8
djbeenie
Thumbs Must Hurt
 
djbeenie's Avatar
 
Join Date: Feb 2005
Location: Jefferson Ga.
Model: 8900
PIN: 20F7C0E8
Carrier: TMO
Posts: 151
Default

Update, so after some education everything is all good. haha The most of his worries was the president. I told him the best thing he should do is to go get the device and set it up and test it. So guess what, that's what I will be doing next week.
__________________
Pin: 20F7C0E8
TMO 8900 - Exchange 2007 SP1 - BES 4.1.6
Offline  
Old 08-06-2009, 09:46 PM   #9
buluks
Thumbs Must Hurt
 
Join Date: Jan 2008
Location: Indonesia
Model: Z3
PIN: N/A
Carrier: Indosat
Posts: 193
Default

Quote:
Originally Posted by djbeenie View Post
Update, so after some education everything is all good. haha The most of his worries was the president. I told him the best thing he should do is to go get the device and set it up and test it. So guess what, that's what I will be doing next week.
So what news ? can you share how to do it ?
__________________
------------------------------------
http://2blackberry.blogspot.com
Offline  
Old 08-07-2009, 10:53 AM   #10
djbeenie
Thumbs Must Hurt
 
djbeenie's Avatar
 
Join Date: Feb 2005
Location: Jefferson Ga.
Model: 8900
PIN: 20F7C0E8
Carrier: TMO
Posts: 151
Default

Quote:
Originally Posted by buluks View Post
So what news ? can you share how to do it ?
What do you mean? I have told you what I did. lol
__________________
Pin: 20F7C0E8
TMO 8900 - Exchange 2007 SP1 - BES 4.1.6
Offline  
Old 08-08-2009, 05:30 PM   #11
SkyPilot
Thumbs Must Hurt
 
Join Date: Oct 2005
Location: Vancouver
Model: 9530
Carrier: Bell
Posts: 91
Default

Just a side note
if only using one letter for the password I would be sure to use one which is the first letter on any pearl style keyboard
like use a instead of b or c for instance
just OMO
SkyPilot 9530 Bell
Offline  
Old 08-09-2009, 04:04 AM   #12
nobody7290
BlackBerry Extraordinaire
 
Join Date: Mar 2006
Model: 9700
Carrier: t-mobile Germany
Posts: 1,381
Default

Even If the device is not activated, it is possible to send a PIN message from an already running blackberry, which includes the activation password, and, the email adress.

Still, its not possible to click a link on the device.
But the user then could copy and paste those values out of the pin-message.
Offline  
Old 08-10-2009, 02:22 AM   #13
DavidAdams
Talking BlackBerry Encyclopedia
 
DavidAdams's Avatar
 
Join Date: Sep 2007
Location: Belfast
Model: NotYe
PIN: N/A
Carrier: O2
Posts: 470
Default

Quote:
Originally Posted by SkyPilot View Post
Just a side note
if only using one letter for the password I would be sure to use one which is the first letter on any pearl style keyboard
like use a instead of b or c for instance
just OMO
SkyPilot 9530 Bell
b and c are equally good its w, s x et al you want to avoid.

personally i use either q or a.
__________________
BES, 4.1.7, was SBE now full BES
Domino v7.0.2
Windows Server 2003, standalone
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


NETWORK INSTRUMENT GIGASTOR- 2U (2X) XEON E5-2630- 64 GB PC3 RAM picture

NETWORK INSTRUMENT GIGASTOR- 2U (2X) XEON E5-2630- 64 GB PC3 RAM

$356.99



Trenton 92-506313-XXX W/ 2x Intel Xeon Processors & 4GB DDR2 RAM picture

Trenton 92-506313-XXX W/ 2x Intel Xeon Processors & 4GB DDR2 RAM

$285.99



TYAN S5387-EFI EATX DUAL XEON LGA 771 SERVER MOTHERBOARD 2GBE 500P GFX SATA RAID picture

TYAN S5387-EFI EATX DUAL XEON LGA 771 SERVER MOTHERBOARD 2GBE 500P GFX SATA RAID

$150.00



POSEIDON XEON D-1500 PRODRIVE TECH BOX picture

POSEIDON XEON D-1500 PRODRIVE TECH BOX

$500.00



10 PCS HP Xeon E5 V4 CPU Cage Clip Cover Bracket Holder for DL380 G9 DL360 G9 picture

10 PCS HP Xeon E5 V4 CPU Cage Clip Cover Bracket Holder for DL380 G9 DL360 G9

$28.08



INTEL S5000PSL MULTI-CORE XEON SERVER BOARD picture

INTEL S5000PSL MULTI-CORE XEON SERVER BOARD

$99.99







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.