[laur419]

I've had my phone since March and today, all of a sudden, the trackball went haywire!! It will move left and right, but I can't move it down AT ALL (and only up a little bit!)

How can I fix this? Anyone? I'm desperate!

[cameron.personal]

Wirelessly posted (8900 on T-Mo)

If it is only 6months old, perhaps you can simply get a replacement.

Cameron

[jsconyers]

Turn the phone off, press hard on the trackball and roll it up and down repeatedly. This should dislodge whatever debris is preventing it from rolling.

[betterlate1]

Don't panic. Check Youtube for one of many video about trackball disassembly and cleaning. Try that first. You will have to pick up a T6 torx screwdriver.

[laur419]

Thanks for the replies, everyone!!

Actually, when I left to go out the problem still hadn't been fixed, but while I was out, I actually turned it off and went to town with the trackball, rolling it and pressing it wildly... and sure enough that worked!

So whoever suggested doing that-- I am in agreement. That seemed to be the way to go!

[SmoothOperator]

I find that the reason why a lot of people have trackball issues is because they press down on it too often. You can buy a replacement trackball from eBay for $5. I suggest that from that point on, just use the trackball to move the cursor, but instead of pressing the trackball press the enter button instead. That'll minimize wear.