[mmspearl]

it's not, should the battery be out of the device?

[John Clark]

Shouldn't have to be.

[John Clark]

What to do next if Jl Cmder will not connect and wipe - BlackBerryFAQ

[mmspearl]

i'm asking about the battery because it says to remove battery in these instructions before using JL

How do I wipe the BlackBerry using Jl Cmder? - BlackBerryFAQ

[John Clark]

I've wiped with JL_Cmder without removing the battery. However, probably best to follow the instructions in the faq. They've worked for many people.

[mmspearl]

blackberry attachment service, blackberry MDS runtime, DOD root certificates, password keeper

do i need these installed when reloading OS?

[John Clark]

attachment = yes
MDS = No (as long as you aren't on a BES)
DOD = No
PK = Yes, if you like to have an encrypted secure place to store all those pesky internet, bank account, etc. passwords.

Uncheck any languages you won't use, and the demo video, as well.

[mmspearl]

ok, i have now reinstalled software twice each with different wipe procedures and the problem still exists.

i even tried before loading my backed up data and still happened. i noticed it starts when i edit APN settings so that opera can work.

is there something else to put in besides wap.voicestream.com?

[CWomack]

Originally Posted by CWomack

have you tried another SIM card yet?

???

[mmspearl]

No I haven't. A sim card could cause that?

[CWomack]

SIM cards can go bad. For some reason, when they do, they can cause other things to mess up as well. It seems like you have done quite a bit already, i would say to at least give it a shot!

[mmspearl]

i just called t-mobile explaining that when i enter a APN to allow 3rd party apps to work thats when the issue starts and they said they couldnt help because it's not their problem, so alas i could not get them to send a new sim card.

now what do i do?

[CWomack]

t-mobile must be stingy. if my customers have problems, i just notate the account to go to the store and get a new sim card for free. sorry man!

[JSanders]

If you just go into a TMo store, and explain your problem, and ask to exchange your SIM card, they often will replace on the spot. Go when they are not busy.

Calling them about third party apps is no reason to replace the SIM card.

Did you load a fresh NEW OS to your BB when you did the jhl_cmder wipe, or restore the same old from the backup?

[mmspearl]

Did you load a fresh NEW OS to your BB when you did the jhl_cmder wipe, or restore the same old from the backup?

do you mean did i uninstall the OS that was installed on my computer first? No

only thing i restored from backup was my data the preferences file which is called backup.ipd

but even before loading the .ipd file i tried just putting in wap.voicesteam.com into APN and the same problem developed

[sgtcasey]

edit

[mmspearl]

Yes I have a data plan, usually have EDGE under bars for service and everthing was fine when I had the Cingular version .71

There seems to be some sort of conflict with the apn setting that's needed for 3rd party apps like opera.

[mmspearl]

ok so i just tried a new SIM card and problem is still present. anyone know where i can get the cingular .71 program? i'm just goin to downgrade

[John Clark]

Use this and search through the GSM carriers til you find one who still offers 4.2.0.71 for the pearl.

BlackBerry Operating System Downloads - BlackBerryFAQ

[mmspearl]

found one that says:

Package Version: 4.2.0.88
Consisting of:

* Applications: 4.2.0.71


would that be it? package version throws me off.

also john i remember you had a how-to thread for doing a fresh install which i used to go by a while ago, that still up?