[jerzeyjay1]

i want it like brand new i have a 7290

[rawk]

Originally Posted by jerzeyjay1

i want it like brand new i have a 7290

You can do a factory reset by going to Options, Security Options, General Settings - push in the wheel and choose Wipe Handheld and follow the direction. This will wipe everything so make sure that you have everything backed up or don't care about it...

[Ashton]

Yes and no...

Wipe removes ALL _USER_ data... If you installed other programs that you want removed, then you'll have to do a more intense wipe (look below in this subforum for my thread "how do I flash my BB ROM" and read that last few posts by John Clark(?) he explains how to use a JAva commandline tool to fully erase ALL data, including programs.