you must input their pin manually to Blackberry Manager in BES server
Blackberry Domain - Servers - Global - Edit Properties - Enterprise Service Policy - PIN ---> klik NEW and then put the new PIN to this field one by one,
then give activation code and process Enterprise Activation
make sure your firmware and BBC Client are match (look in businesssoftware.nokia.com) Better you upgrade first to the newest firmware so you can use BBC 4.0 which have capability for wireless Enterprise Activation. Otherwise you must activate using Nokia BB desktop Manager. you can download in businesssoftware.nokia.com too.
hope it help
Quote:
Originally Posted by Lemegeton
i hope someone can help me. i have 2 nokia e-series phones that i need to synch with our BES. i have gone through BBConnect on both of them and bbconnect tells me the handset is configured but no emails come through and the BES keeps displaying an empty pin and last contact time = never for both users
its an e65 and an e90
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