BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 10-11-2011, 10:41 AM   #1
Rodrique
New Member
 
Join Date: Oct 2011
Model: 9780
PIN: N/A
Carrier: Vodacom
Posts: 4
Default Software upgrade Bold 9780 can't accept licence agreement

Please Login to Remove!

Hi Guys. I'm having problems with upgrading my software on the Bold 9780. I upgraded the OS through the desktop software. After upgrading the blackberry would just reload the start-up sequence the whole time. But when plugged into the charger it goes through the licence agreement : "This handheld device includes software that is..." I can't scroll down to the section to accept the licence agreement. The scroler woks cause I had used it when I entered my pin number. I tried pressing "a" for accept of "y" for yes I basically pressed every key, nothing happens. The keypad works perfectly when I need to enter my pin number. Only the green and red telephone keys work. Please Help... The start-up sequence issue was resolved by replacing the battery, but I still can't accept the licence agreement.

Last edited by Rodrique; 10-11-2011 at 10:49 AM..
Offline  
Old 10-11-2011, 10:57 AM   #2
Rodrique
New Member
 
Join Date: Oct 2011
Model: 9780
PIN: N/A
Carrier: Vodacom
Posts: 4
Default Re: Software upgrade Bold 9780 can't accept licence agreement

I should add that I had a JVM 525 error, a JVM 529 error and a app error 200, before getting to this stage. I have reloaded the software again as well... same issue.
Offline  
Old 10-11-2011, 11:21 AM   #3
Rodrique
New Member
 
Join Date: Oct 2011
Model: 9780
PIN: N/A
Carrier: Vodacom
Posts: 4
Question Re: Software upgrade Bold 9780 can't accept licence agreement

I've tried removing the sim card and memory card and it's still giving the same problem.
Offline  
Old 10-11-2011, 11:45 AM   #4
NJBlackBerry
Grumpy Moderator
 
NJBlackBerry's Avatar
 
Join Date: Aug 2004
Location: Somewhere in the swamps of Jersey
Model: SGS7
Carrier: Verizon
Posts: 27,948
Default Re: Software upgrade Bold 9780 can't accept licence agreement

Completely wipe out the BB using JL_CMDER (check in BlackBerry FAQ - BlackBerryFAQ) and then reload the OS. No third party apps until the device comes up cleanly.
Offline  
Old 10-11-2011, 02:52 PM   #5
Rodrique
New Member
 
Join Date: Oct 2011
Model: 9780
PIN: N/A
Carrier: Vodacom
Posts: 4
Default Re: Software upgrade Bold 9780 can't accept licence agreement

JL_CMDER doesn't connect to the device. When I follow the alternative instructions through the apploader, I can't get an UNKNOWN USB device, my device PIN pop's up the whole time, even when connecting the device to the PC when the red LED is still flashing (when I put in the battery)
Offline  
Old 11-23-2011, 03:47 AM   #6
Jvmerror
Knows Where the Search Button Is
 
Join Date: Nov 2011
Model: 9900
PIN: N/A
Carrier: Sprint
Posts: 22
Default Re: Software upgrade Bold 9780 can't accept licence agreement

Quote:
Originally Posted by Rodrique View Post
I should add that I had a JVM 525 error, a JVM 529 error and a app error 200, before getting to this stage. I have reloaded the software again as well... same issue.
The main error here to be concerned about would be the JVM 529. According to JVM Error.com, you should basically follow the steps for doing a complete OS wipe and then re-install the OS. It helps to format your phone with the latest operating system available for it.
__________________
I got rid of my jvm error 102 for good. Ask me how.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads for: Software upgrade Bold 9780 can't accept licence agreement
Thread Thread Starter Forum Replies Last Post
Leaked: BlackBerry Bold 9780 Simulator Superh3ro Beta You Than Me 0 09-20-2010 04:22 AM
Critical security vulnerability in BlackBerry Desktop Software daphne General BlackBerry Discussion 20 12-06-2008 08:15 AM
UPDATED! FAQ, Software, Upgrade, Ringtones, Themes, Internet, IM, Modem, Tips, Tricks Mark Rejhon BlackBerry Themes 35 03-10-2007 07:24 PM


Dec/Adac Corp. D4-10390 Rev 6 Model 1664ATTL Output Pulse Board 1983 (B16) picture

Dec/Adac Corp. D4-10390 Rev 6 Model 1664ATTL Output Pulse Board 1983 (B16)

$189.99



Niedermaier vintage Mannequins Visual Display Props Dec. 1991 Catalogue picture

Niedermaier vintage Mannequins Visual Display Props Dec. 1991 Catalogue

$141.00



VINTAGE Bruker Board DEC W4P3042 for SpectroSpin 250 picture

VINTAGE Bruker Board DEC W4P3042 for SpectroSpin 250

$99.99



VINTAGE WESTERN ELECTRIC METER ORDNANCE A322525 WWII ERA DECEMBER 1943 picture

VINTAGE WESTERN ELECTRIC METER ORDNANCE A322525 WWII ERA DECEMBER 1943

$30.00



Adec Vintage Adjusting Dentist Doctor Medical Stool Rolling Swivel Chair picture

Adec Vintage Adjusting Dentist Doctor Medical Stool Rolling Swivel Chair

$199.99



HSS 12pcs Valve Seat & Face Cutter 45dec 30dec 20dec for Vintage Car, Bikes ,Jee picture

HSS 12pcs Valve Seat & Face Cutter 45dec 30dec 20dec for Vintage Car, Bikes ,Jee

$235.94







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.