BlackBerry Forums Support Community
              

View Poll Results: Do any of your blackberry's goto SOS mode after couple of mins/secs of use?
Yes, all the time. 3 30.00%
No. Never seen this problem. 4 40.00%
Sometimes. 3 30.00%
Voters: 10. You may not vote on this poll

Closed Thread
 
Thread Tools
Old 03-19-2009, 10:26 AM   #1
soch
Thumbs Must Hurt
 
soch's Avatar
 
Join Date: Sep 2006
Model: 8220
Carrier: tmo
Posts: 92
Default SOS after few mins of use.

Please Login to Remove!

My 8220 says SIM card error and goes to SOS signal after a few minutes or seconds of use.

The same SIM works flawlessly in my old Pearl, 8100.

The only way to rectify is to remove battery and restart.

Called TMO they are going to replace my flip (free + shipping).

Wonder if anyone has found a solution to this other than the phone exchange.
__________________
8100, 8220 on TMO.

Last edited by soch; 03-19-2009 at 10:30 AM..
Offline  
Old 03-19-2009, 12:33 PM   #2
Wideruled
Knows Where the Search Button Is
 
Join Date: Nov 2005
Model: 8100
Carrier: T-Mob
Posts: 28
Default

Is sim loose in the phone? that may explain why it goes to SOS mode. I just got my pearl flip yesterday and when i had the sim out, it automatically went to sos mode.
__________________
Ex-Tmo phone monkey
Offline  
Old 03-19-2009, 01:36 PM   #3
soch
Thumbs Must Hurt
 
soch's Avatar
 
Join Date: Sep 2006
Model: 8220
Carrier: tmo
Posts: 92
Default

Quote:
Originally Posted by Wideruled View Post
Is sim loose in the phone? that may explain why it goes to SOS mode. I just got my pearl flip yesterday and when i had the sim out, it automatically went to sos mode.

For 8220 the SIM goes inside the casing. Doesn't look loose.
__________________
8100, 8220 on TMO.
Offline  
Old 03-19-2009, 01:48 PM   #4
smyke
New Member
 
Join Date: Mar 2009
Model: 8220
PIN: N/A
Carrier: TMobile
Posts: 14
Default

mine went into SOS last night when using on WiFi. after reset its back to normal.
Offline  
Old 03-19-2009, 03:51 PM   #5
Wideruled
Knows Where the Search Button Is
 
Join Date: Nov 2005
Model: 8100
Carrier: T-Mob
Posts: 28
Default

Quote:
Originally Posted by soch View Post
For 8220 the SIM goes inside the casing. Doesn't look loose.
I know the sim goes in the casing, i have a 8220 :D

The 8830 world edition (Verizon) is the same way, but it is much more difficult to remove the sim as it is inserted vertically instead of horizontally.

Ill keep an eye on my phone to see if it starts going into SOS mode.
__________________
Ex-Tmo phone monkey
Offline  
Old 03-19-2009, 06:59 PM   #6
ndub33
Stuck In The '70's Mod
 
ndub33's Avatar
 
Join Date: Feb 2006
Location: The 'burbs east of Seattle.
Model: 9810
Carrier: T-Mobile
Posts: 7,600
Default

Whether it seems loose or not, it can't hurt to reseat it-pull it out for a few seconds and re-insert it.

A co-worker of mine had the "Insert SIM" and SOS displays-I did this a week ago and she hasn't had a problem since.
__________________
1st Step in Troubleshooting: Do you have a BlackBerry Data Plan?
2nd Step in Troubleshooting: Pull the Battery.
Offline  
Old 03-20-2009, 06:54 PM   #7
soch
Thumbs Must Hurt
 
soch's Avatar
 
Join Date: Sep 2006
Model: 8220
Carrier: tmo
Posts: 92
Default

Quote:
Originally Posted by ndub33 View Post
Whether it seems loose or not, it can't hurt to reseat it-pull it out for a few seconds and re-insert it.

A co-worker of mine had the "Insert SIM" and SOS displays-I did this a week ago and she hasn't had a problem since.
That's the first thing I tried. One of my cousins has similar problem with his new Bold. It goes to SOS in middle of a call.
__________________
8100, 8220 on TMO.
Offline  
Old 03-21-2009, 09:51 AM   #8
evilp8ntballer7
Thumbs Must Hurt
 
evilp8ntballer7's Avatar
 
Join Date: Sep 2007
Location: USA
Model: 9000
OS: .297
PIN: N/A
Carrier: AT&T
Posts: 120
Default

Ya I've seen this before on mine, but its really quick like from the time it says SOS to me getting service is about 5-6 secs, and I might have seen that twice in the last month so not a big deal, and after the second time I did a battery pull and clean my sim for the heck of it and haven't seen it sence
Offline  
Old 03-25-2009, 04:09 PM   #9
Nde
Knows Where the Search Button Is
 
Join Date: Jan 2005
Model: BBC
Carrier: TMobile
Posts: 41
Default

I have the same exact problem. I search this forum and found a post telling people to slip a folded paper on top of the SIM.

I purhcased about a week ago, I have nothing but SOS problem. Once I slip the paper on top of the SIM. I have no problem at all, not even one SOS error.
Offline  
Old 04-08-2009, 07:57 AM   #10
rinley9
New Member
 
Join Date: Dec 2008
Model: Model
PIN: N/A
Carrier: yes
Posts: 1
Default

Is sim loose in the phone? that may explain why it goes to SOS mode. I just got my pearl flip yesterday and when i had the sim out, it automatically went to sos mode.
Offline  
Old 04-27-2009, 06:45 PM   #11
dalbri7
New Member
 
Join Date: Apr 2009
Model: 8220
PIN: N/A
Carrier: Rogers
Posts: 6
Default

Quote:
Originally Posted by soch View Post
My 8220 says SIM card error and goes to SOS signal after a few minutes or seconds of use.

The same SIM works flawlessly in my old Pearl, 8100.

The only way to rectify is to remove battery and restart.

Called TMO they are going to replace my flip (free + shipping).

Wonder if anyone has found a solution to this other than the phone exchange.
I had this problem too, so I opened the back of the phone and wedged a thin piece of paper up between the Sim card and the plastic, now the Sim card doesnt move and Voila - no more Sos messages! Try it, Dave
Offline  
Old 08-27-2009, 09:27 PM   #12
roberwat
New Member
 
Join Date: Aug 2009
Model: 8320
PIN: N/A
Carrier: T-Mobile
Posts: 2
Exclamation Blackberry 8220 SOS Error

My 8220 says SIM card error and goes to SOS signal after a few minutes or seconds of use.

This by its nature is a software issue. There must be a flaw in the OS of the 8220. That is why a replacement corrects it short term until the flaw surfaces. A hard reset by pulling the battery corrects it temporarily in much the same way that rebooting your computer will allow it to work temporarily with a corruption problem.

The OS corruption could be caused by a number of things but I supect that it is probably originating in service books written for a specific carrier. The root files of all of the service books should be audited line by line. As one who has made software and its creation a lifelong hobby I would recommend that RIM re-write the service books for the specific carrier experiencing the issue. This is the only way that the problem can be corrected unless a push method can be developed that can correct corruption in software. This is highly unlikely as flashing a BB device is not like doing the same to a motorola device which is much more simple in its design.

I know that this issue is reported on a very wide scale throughout the US and Canada as that is where the bulk of sales originate for the 8220 device. I predict that a laterversion of the OS will soon be available for download and you will then be able to utilize your Desktop Manager Software and its Application Loader to repair the issue from home.
Offline  
Old 08-27-2009, 09:40 PM   #13
roberwat
New Member
 
Join Date: Aug 2009
Model: 8320
PIN: N/A
Carrier: T-Mobile
Posts: 2
Exclamation Blackberry 8220 SOS Error

My 8220 says SIM card error and goes to SOS signal after a few minutes or seconds of use.

This by its nature is a software issue. There must be a flaw in the OS of the 8220. That is why a replacement corrects it short term until the flaw surfaces. A hard reset by pulling the battery corrects it temporarily in much the same way that rebooting your computer will allow it to work temporarily with a corruption problem.

The OS corruption could be caused by a number of things but I supect that it is probably originating in service books written for a specific carrier. The root files of all of the service books should be audited line by line. As one who has made software and its creation a lifelong hobby I would recommend that RIM re-write the service books for the specific carrier experiencing the issue. This is the only way that the problem can be corrected unless a push method can be developed that can correct corruption in software. This is highly unlikely as flashing a BB device is not like doing the same to a motorola device which is much more simple in its design.

I know that this issue is reported on a very wide scale throughout the US and Canada as that is where the bulk of sales originate for the 8220 device. I predict that a laterversion of the OS will soon be available for download and you will then be able to utilize your Desktop Manager Software and its Application Loader to repair the issue from home.
Offline  
Old 10-13-2009, 01:19 PM   #14
pnwgeordie
New Member
 
Join Date: Oct 2009
Model: 8200
PIN: N/A
Carrier: T-Mobile
Posts: 1
Default SOS when attempting to text

I have a constant problem sending a text and it may be related to others in this thread. Regardless of how strong a signal I have, when I hit send I get a failed send and the error message Protocol Stack Error. The signal will return after maybe 15 seconds and I retry until the text eventually goes. I have no apparent problem receiving texts or emails. I checked to ensure that the SIM card is properly seated, but I couldnt get a wedge of paper like others have apparently done. It seems pretty secure to me.

I think Roberwat is probably right about the Operating System. Most of the problem phones seem to be using T-Mobile.

It is a pain in the butt. This is my second Pearl Flip - the first had all kinds of problems and had to be replaced. This is my first experience with Blackberry and I am not impressed.
Offline  
Old 01-14-2010, 12:11 AM   #15
Zeppelin89
New Member
 
Join Date: Feb 2009
Model: 8100
PIN: N/A
Carrier: Rogers
Posts: 2
Default

Quote:
Originally Posted by pnwgeordie View Post
I have a constant problem sending a text and it may be related to others in this thread. Regardless of how strong a signal I have, when I hit send I get a failed send and the error message Protocol Stack Error. The signal will return after maybe 15 seconds and I retry until the text eventually goes. I have no apparent problem receiving texts or emails. I checked to ensure that the SIM card is properly seated, but I couldnt get a wedge of paper like others have apparently done. It seems pretty secure to me.

I think Roberwat is probably right about the Operating System. Most of the problem phones seem to be using T-Mobile.

It is a pain in the butt. This is my second Pearl Flip - the first had all kinds of problems and had to be replaced. This is my first experience with Blackberry and I am not impressed.
I have this exact problem with my 8310 now. I'll pick up a call and certain calls (and interestingly certain numbers almost EVERY time) it goes into SOS mode and says Sim barred or sim error, about 15 secs in.

Also every few text messages or so it'll give me Protocol Stack Error and go into SOS.

In both cases I get service back within seconds. Anyone figure out what the issue is yet?
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


MSA Altair 5X Gas Detector Industrial Kit - LEL, O2, CO, H2S picture

MSA Altair 5X Gas Detector Industrial Kit - LEL, O2, CO, H2S

$750.00



MSA Galaxy Altair 4 Multi Gas Detector Automated Test System Calibration picture

MSA Galaxy Altair 4 Multi Gas Detector Automated Test System Calibration

$425.00



MSA Altair 5X  picture

MSA Altair 5X

$750.00



New Open Box MSA Altair 4XR Multigas Detector picture

New Open Box MSA Altair 4XR Multigas Detector

$579.99



MSA ALTAIR O2 SINGLE GAS DETECTOR 10071364 picture

MSA ALTAIR O2 SINGLE GAS DETECTOR 10071364

$217.55



MSA 10106725 Sensor with Alarms 10/1700 ppm with Altair 4X/5X Multi-Gas Detector picture

MSA 10106725 Sensor with Alarms 10/1700 ppm with Altair 4X/5X Multi-Gas Detector

$200.00







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.