BlackBerry Forums Support Community

whsbuss · 04-08-2006, 09:14 AM

Here's the link for information regarding the BIS 2.0 interface.

http://www.blackberry.com/knowledgec...owse&sort=name

sparky_dfw_tx · 04-08-2006, 09:19 AM

Now when I login via the new login screen it takes me to the old interface. When i click "refresh" I get the following message:

"Your account creation is in progress.
When the creation of your account is complete, this page refreshes automatically.
If this page does not refresh within the next 10 seconds,
click here. "

"Clicking here" does nothing.

Anyone else seeing this?

DHPress · 04-08-2006, 09:27 AM

question......I now have two email accts listed, but the BB only "sends" from my blackberry.net acct.....can I change this?

mistermix · 04-08-2006, 09:29 AM

Quote:

Originally Posted by whsbuss

Got it. Thanks.

And I assume for each POP/IMAP account polled, the time frame is still 10-15 minutes? Has anyone noticed that if you delete a message on your BB for a particluar POP/IMAP account, the message is deleted on the remote mail server?

It seems a little faster than 10-15 minutes, but it isn't like sending it to your vzw.blackberry.net address.

As for deleting on remote mail server, so far:

Gmail: No

POP account with a local ISP: Yes

whsbuss · 04-08-2006, 09:44 AM

Quote:

Originally Posted by mistermix

It seems a little faster than 10-15 minutes, but it isn't like sending it to your vzw.blackberry.net address.

As for deleting on remote mail server, so far:

Gmail: No

POP account with a local ISP: Yes

Thanks.

Sorry for all the questions, but I want to know all I can before upgrading the BIS interface. My business depends on a correctly-working blackberry.

Anyone try the new BIS on an IMAP account?

KonTiki · 04-08-2006, 09:48 AM

I am missing something here, I login to a new screen but it takes me right back to the same BES as before nochanges whatsoever.

mistermix · 04-08-2006, 09:51 AM

Quote:

Originally Posted by DHPress

question......I now have two email accts listed, but the BB only "sends" from my blackberry.net acct.....can I change this?

On the send screen, you now have a "Send Using" field. Click on that to change the email address you're using.

Or, send mail using the new icon for your new account. It will use the settings you defined in BIS.

Texas_Traveler · 04-08-2006, 10:03 AM

Quote:

Originally Posted by MrKyoo

First T-Mobile then Cingular now Verizon, I hope Nextel is right around the corner.

Cingular has NOT yet implemented the new BlackBerry BIS.... It's been rumored for months (since T-Mobile did theirs).

Now word on when it will happen.............

whsbuss · 04-08-2006, 10:05 AM

Quote:

Originally Posted by KonTiki

I am missing something here, I login to a new screen but it takes me right back to the same BES as before nochanges whatsoever.

Yep, me too. Earlier when I logged in it asked about the upgrade. Not any more, even from the email settings icon on the BB. Guess Verizon stopped it until they announce.

KonTiki · 04-08-2006, 10:14 AM

Well just as well I am not sure I am going to like the change specially in light of all the problems T-Mo hd when they did theirs.

whsbuss · 04-08-2006, 10:18 AM

Quote:

Originally Posted by KonTiki

Well just as well I am not sure I am going to like the change specially in light of all the problems T-Mo hd when they did theirs.

Maybe, but eventually it will be the default. So better to understand it now rather than later. I think I'm gonna call Verizon data support to see what's up with this.

whsbuss · 04-08-2006, 10:29 AM

Called data tech support and got the 1st BIS 2.0 ticket!!

In any case, RIM informed Verizon that until Monday (launch day) the new interface will only be offered if you answered Yes to the update question. After the official launch you will be prompted each time you login until you update. BIS 2.0 will become the default going forward. Sooner or later you will need to do the update.

KonTiki · 04-08-2006, 10:33 AM

Quote:

Originally Posted by whsbuss

Called data tech support and got the 1st BIS 2.0 ticket!!

In any case, RIM informed Verizon that until Monday (launch day) the new interface will only be offered if you answered Yes to the update question. After the official launch you will be prompted each time you login until you update. BIS 2.0 will become the default going forward. Sooner or later you will need to do the update.

Thanks I figured as much and I guess in the long run I knew it was coming, I am just not one that likes change well but what are you going to do, I guess for me the answer will be not to log in to the BWC until a month or so down the road so that they have worked out all the kinks out of it. I remember that when T-Mo made the change it was weeks of anguish for many until everything was cleaned up, and then things finally fell into place. And again I realize this is not unusual with any type of change.

sparky_dfw_tx · 04-10-2006, 09:13 AM

Over the weekend I went to my VZB BIS login and did not upgrade to the new BIS, but from what I understand, it is supposed to be available today; however, when I surf to the login screen and login it takes me to the old interface. How can I get the upgrade? Do I need to wait awhile?

Dusty Saddle · 04-10-2006, 09:18 AM

Quote:

Originally Posted by sparky_dfw_tx

Over the weekend I went to my VZB BIS login and did not upgrade to the new BIS, but from what I understand, it is supposed to be available today; however, when I surf to the login screen and login it takes me to the old interface. How can I get the upgrade? Do I need to wait awhile?

Try this link: https://bis.na.blackberry.com/html?brand=vzw

sparky_dfw_tx · 04-10-2006, 09:25 AM

Quote:

Originally Posted by Dusty Saddle

Try this link:

Tried it and the same thing happened. After login it went to the old interface, no mention of upgrading.....I thought everyone was going to have to upgrade today....

KonTiki · 04-10-2006, 09:28 AM

You dont even have to upgrade right away, it will eventually force you to do so, if I were you I would wait till you are forced let them iron out the kinks first.

Dusty Saddle · 04-10-2006, 10:09 AM

Quote:

Originally Posted by mistermix

On the send screen, you now have a "Send Using" field. Click on that to change the email address you're using.

Or, send mail using the new icon for your new account. It will use the settings you defined in BIS.

I notice that some folks say that they have new icons on their screen for each of their email accounts. My 7250 doesn't have that. Does this only happen on the 7130 models using 4.1? When I click on the Send From field, my screen freezes up.

whsbuss · 04-10-2006, 10:19 AM

Check the discussion in the 7100 forum

http://www.blackberryforums.com/showthread.php?t=31303

gdpmumin · 04-10-2006, 10:20 AM

whsbuss kinda beat me to the punch here. There are essentially two indentical discussions going on at the same time. The other thread may have more answers for you.

An update posted on the other thread here on the forums indicates that for existing customers, if you did not upgrade over the weekend, you'll have to wait until April 17 to get that option again. The new system is available for all new customers beginning today. A couple of users have reported that they have successfully had VZW delete their existing BIS account so they could create an account on the new system.

Quote:

Originally Posted by sparky_dfw_tx

Tried it and the same thing happened. After login it went to the old interface, no mention of upgrading.....I thought everyone was going to have to upgrade today....

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