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Virus on my Blackberry Tour 9630

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Old 10-15-2010, 11:22 AM   #21
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Old 10-15-2010, 11:23 AM   #22
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My Verizon BB Tour has recently begun acting VERY sluggish, making doing just about anything on my phone a major pain. Anytime i navigate anywhere through the phone, it takes 20-60 seconds to react and in addition to that main issue, now when i web browse the arrow won't allow me to select any links by pushing the trackball button, rendering my web browsing nearly impossible.

Everyone online maintains that there aren't any BB viruses and to just "pull my battery"....which I've had to do enough times to know that definitely hasn't helped the problem. PC viruses I've encountered seem to have similar symptoms...

I'm close to just taking the phone into Verizon, but thought I'd post this in case anyone has words of wisdom...
You may just be running to many apps and programs on your phone. Also if you have alot of pictures and messages in your phone this will slow it down as well. Try getting rid of all the stuff you dont need on your phone and see if that helps.
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Old 10-15-2010, 12:23 PM   #23
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When you reboot your phone you will lose any data that wasn't backed up off the phone.
What? Why would you say such nonsense?

This is not true. A reboot is the same as a battery pull and you will not lose any data.
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Old 10-15-2010, 12:25 PM   #24
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You may just be running to many apps and programs on your phone. Also if you have alot of pictures and messages in your phone this will slow it down as well. Try getting rid of all the stuff you dont need on your phone and see if that helps.
This could be the case. Go into Options > Status and let us know what is listed under File Free.
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Old 10-15-2010, 12:54 PM   #25
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When you reboot your phone you will lose any data that wasn't backed up off the phone.
LOLZ

no you dont.
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Old 10-19-2010, 05:27 PM   #26
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What? Why would you say such nonsense?

This is not true. A reboot is the same as a battery pull and you will not lose any data.
Sorry, what I meant was when you wipe the handheld.
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Old 12-14-2010, 01:41 PM   #27
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Default Re: Virus on my Blackberry Tour 9630
I had similar problems with mine but they disappeared when I upgraded my OS.
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Old 12-20-2010, 02:33 PM   #28
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Default Re: Virus on my Blackberry Tour 9630
Quote:
Originally Posted by thebluedotdotnet View Post
Sorry, what I meant was when you wipe the handheld.
yes, I can easily see how one could confuse the term "reboot" with "device wipe" as they are so similar
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