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Old 05-04-2009, 12:58 PM   #21
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Originally Posted by funkyp56 View Post
installed and working, I dont love the the whole interface being in IE, is the old interface available somewhere?
Nope - everything moves to web-based now, including web desktop (you can still use the regular old desktop app, though...)

- mike
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Old 05-04-2009, 01:20 PM   #22
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Pulling 1MB/s for mine.
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Old 05-04-2009, 01:37 PM   #23
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The BAS web app has replaced the BB Mgr. I really loved the old interface.....I guess it was more of a fat client. This web interface is not the best.
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Old 05-04-2009, 02:31 PM   #24
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Sweet! Downloaded it quick! Time to dust off that spare SRP and play in VMWare...
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Old 05-04-2009, 04:09 PM   #25
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Quote:
Originally Posted by dev View Post
This web interface is not the best.

You can say that again!

IE only
SLOW
plug-ins!?!

Come on now!
Gimmie a safari interface, or at least Firefox!

I have not yet seen any good things about this upgrade.
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Old 05-04-2009, 04:27 PM   #26
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Quote:
Originally Posted by funkyp56 View Post
You can say that again!

IE only
SLOW
plug-ins!?!

Come on now!
Gimmie a safari interface, or at least Firefox!

I have not yet seen any good things about this upgrade.
You can access BAS using browsers of choice (I've used Firefox plenty) but they aren't supported. The ActiveX component is really just the Desktop Communication Component that gets installed that allows you to manage an attached device. BAS will work just peachy (while most definitely not supported) without that ActiveX component installed.

- mike
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Old 05-04-2009, 05:05 PM   #27
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Great... Upgraded to v5.0 and everything went perfectly. Now I can't access BAS. I get a 404.
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Old 05-04-2009, 05:11 PM   #28
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Just got off the phone with TSupport - It can take up to an hour (after the first install) to populate DNS so that the BAS will operate properly. Just an FYI.
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Old 05-04-2009, 05:17 PM   #29
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JSylvia - I have been experiencing the same issue as you - everything went perfectly but now getting error 404. Are you also possibly running IIS on your server (I think then that would be exact same issue as me).

If DNS is going to take some time to update, have you tried accessing BAS using https://ipaddress/webconsole/login? I tried it and get the same 404 error...
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Old 05-04-2009, 05:34 PM   #30
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Yes, I get the same error, and tsupport told me that even if you try 127.0.0.1 as the ip from the server itself you will still get an error... So now i'm waiting... I figure I'll try it after I get home.
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Old 05-04-2009, 05:37 PM   #31
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Quote:
Originally Posted by JSylvia007 View Post
Yes, I get the same error, and tsupport told me that even if you try 127.0.0.1 as the ip from the server itself you will still get an error... So now i'm waiting... I figure I'll try it after I get home.
Maybe this is some help.....

The Apache Tomcat Connector - Webserver HowTo - IIS HowTo

If you figure it out - pls let me know also!

Tks
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Old 05-04-2009, 05:40 PM   #32
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Quote:
Originally Posted by JSylvia007 View Post
Just got off the phone with TSupport - It can take up to an hour (after the first install) to populate DNS so that the BAS will operate properly. Just an FYI.
...unless those entries are already in DNS.

BAS either worked right off the bat or didn't if you could properly resolve the FQDN of the server.

If you can ping the server by FQDN reliably, BAS should come up. If BAS does not come up immediately prior to install, you've got a problem - not "wait an hour and see if you can admin your server."

- mike

Last edited by sweater; 05-04-2009 at 05:41 PM..
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Old 05-04-2009, 06:56 PM   #33
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I probably won't upgrade to BES 5.0 for a while.. Only support 30 users... and none of them are running Device OS 5.0 so I really wouldn't be able to advantage of any of the features..

In the mean time I'm just planning the Knife-Edge cut-over for when mgmt wants the upgrade... I'm not getting a warm and fuzzy feeling installing BES 5.0 on top of my BES 4.1.6 install, besides a knife-edge cutover would minimize down time
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Old 05-04-2009, 10:02 PM   #34
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Well, i can tell you this about my install. The upgrade went perfectly, without issue or error message. The system rebooted, and all services came online. All mail is forwarding, all calendar, address book entries, etc. are all syncing bi-directionally. The only thing I can't do is manage the system. Which would be OK if i didnt have to add 3 users to it tomorrow.
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Old 05-05-2009, 05:38 AM   #35
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just filled in the form for the trial. Do you get an email with download link?
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Old 05-05-2009, 05:50 AM   #36
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JSylvia007,
Have a look at the following link may be helpful:
View Document

Last edited by dev; 05-05-2009 at 05:52 AM..
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Old 05-05-2009, 05:52 AM   #37
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yup got it, downloading now
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Old 05-05-2009, 08:53 AM   #38
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Quote:
Originally Posted by dev View Post
JSylvia007,
Have a look at the following link may be helpful:
View Document
I was just going to post this link. They are actively working on my issue. Unfortunately none of those are my issue.
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Old 05-05-2009, 09:12 AM   #39
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Quote:
Originally Posted by JSylvia007 View Post
Well, i can tell you this about my install. The upgrade went perfectly, without issue or error message. The system rebooted, and all services came online. All mail is forwarding, all calendar, address book entries, etc. are all syncing bi-directionally. The only thing I can't do is manage the system. Which would be OK if i didnt have to add 3 users to it tomorrow.
One thing you can try:

Re-run the installer and uninstall BAS only. Leave BES running, etc.

Make sure you uninstall IIS - you don't need it any more.

Reboot, re-run the installer, and reinstall BAS. This shouldn't have any effect on your BES server.

- mike
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Old 05-05-2009, 09:37 AM   #40
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Quote:
Originally Posted by sweater View Post
One thing you can try:

Re-run the installer and uninstall BAS only. Leave BES running, etc.

Make sure you uninstall IIS - you don't need it any more.

Reboot, re-run the installer, and reinstall BAS. This shouldn't have any effect on your BES server.

- mike
I think I may do this after they run their tests.
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