[dewalt]

Question for you experts --

I havent had tsupport in a while (1yr+). I was able to download SP5. Am I free to upgrade, or will I get errors?

My current version is 4.1.4.25

[knottyrope]

You can upgrade for free, I had no issues.
Backup your DB, just in case.

[BBAdmin]

4.1.4 to 4.1.5 - you'll have no probs.

[dpeters11]

Originally Posted by dewalt

Question for you experts --

I havent had tsupport in a while (1yr+). I was able to download SP5. Am I free to upgrade, or will I get errors?

My current version is 4.1.4.25

You'll have no problems. While there are quite a few new features and such, this is still considered a service pack, which does not require TSupport. You'll only need it for new versions like 4.5 or 5.0

[rpfeffer]

Flawless install! Loving it.

Now I just need some 4.5 device software!!!!

[rpfeffer]

Originally Posted by jletendre

For those wonderings about the OS 4.5 update (public release), from our At&t rep:

8820 and 8100c - June
8310 and 8300 - July
8120 and 8800 - August
8700c and 8110 - September

Waiting to hear from Sprint and Verizon.

whoa! Nice. Can't wait. I assume this will give the 8300 series video recording capability and better document capabilities?

[Sparkomatic]

Originally Posted by Sparkomatic

Did the upgrade and now none of my BB's are connecting to the server. Emails aren't coming through on the devices. I can send PIN messages, service books and IT policy but that's it.

Did I miss something?

I just noticed that address book, memopad and tasks were not wirelessly syncing. Seems to have stopped after I tried to load 4.1.5.

I ran the upgrade again and now everything's working fine on all devices. Emails, calendar, address book, memos and tasks are now wirelessly syncing on all devices.

Just thought I'd post an update in case anyone was running into the same problem.

[araujo03]

Before I upgrade to SP5, is there any know problems?

[hdawg]

Originally Posted by araujo03

Before I upgrade to SP5, is there any know problems?

You mean besides the fact that it was delayed ~5 months?

nah, it works.

[Very Berry]

Originally Posted by Sparkomatic

Glad to hear it's up and working for you now. I'd like to try again but definitely nervous about going through the whole process again...

Having the same problem you and Kennethx had. Tried re-installing the upgrade again but still nothing. Doen't make sense as to why it won't work. Same as you guys, web and PIN working but not email, address books etc. Squeeky bum time! Looks like an uninstall job...

Ok scratch that. I installed SP5 yet again (didn't do anything different) and it's now working.

[f0rmat]

Originally Posted by knottyrope

You can upgrade for free, I had no issues.
Backup your DB, just in case.

Just wanting to cover all grounds. I inherited my BES(and admin responsibilities) from someone else so I'm not going to pretend I know everything.. and my boss is keen on getting 4.1.5 up and running asap.. he wanted me to do it today.. but I pushed him back to Monday.

Three questions.
About a year ago I did an upgrade of our BES from 4.0.x to 4.1.3. There was a bunch of patches I had to install first(mdac etc..). We're running on the free version of sql(not sql 2005 express, probably sql 2000 express.. when I check the about on sql server service manager it says version 8.00.760... and I want to make sure that there aren't any prereqs like that for this SP.

Also,
I've never had to restore a BES.. so all I have is the "backup script" that the previous admin had put in place. Every night the following command runs.
"C:\Program Files\Research In Motion\Blackberry Enterprise Server\utility\blackberrybackup -b -o backup.txt -n amereast-bes3 -y -m BlackberryServer -w blackberry" which creates a backup.txt file in a backup folder that gets thrown on tape... is that a backup of the database? Is that all that is really needed in a recovery? What would a procedure for a recovery be like if the DB became corrupt? Are there other things that should be backed up?

Finally,
Is installing the upgrade over 4.1.3 as simple as just running the binary.. following the instructions, and rebooting? Are there any other precautions to take?

TIA for any advice.

Cheers,
-Derek

[Orinoko]

I can happily report I've just done my 2 server 700 device system with no problems.

[knottyrope]

How long did it take to upgrade the data base?

[Orinoko]

Not too long, probably about 20 minutes for the database upgrade and the complete install including the reboot.

[knottyrope]

Mine was about the same. 2.8 P4 1 gig Ram 120 gig disk.

Maybe you have nicer hardware and took the same for more users.

[Orinoko]

I'm running on HP DL380 G5's with Dual Xeon 2Ghz and 4Gb so they are quite quick

[Frank Castle]

Anyone else see this after the upgrade? Both my boxes are showing this multiple times in the event - app log:

Event Type: Error
Event Source: BlackBerry Router
Event Category: None
Event ID: 10000
Date: 5/25/2008
Time: 5:40:05 AM
User: N/A
Computer: BESSERVER
Description:
[SERVICE_RELAY_SESSION:SRP:00b94900] Service transaction not found. SERVICESESSION_TAG=2231373