[allsigns]

Originally Posted by JGargas

Hi all!

I am running BES 3.6 SP7 and have the Attachment Service installed and running. When I send any one of the compatible documents (PDF, DOC, etc...) to my e-mail I can see the [1 Attachment] link. I click on it and get the Table of Contents and Full Content however....

When I download the attachment it says "Document Conversion Failed". I can't seem to view any attachments. I've reinstalled the attachment service but to no avail. Please help!!

Our CEO is really pushing to be able to view PDF's. I thought we could so I told him so. Any help would be appreciated.


Jeff
Blackberry 7100i- Nextel

Hi can you help me trying to setup our blackberrys to receive attachments we have a BES but i can find out what i need to do to enadle this service? do i need some more software? thanks kelly

[Kablooey]

As long as the Attachment service is running, the compatible attachments will be available for viewing on the BlackBerry.

[JGargas]

Originally Posted by Kablooey

As long as the Attachment service is running, the compatible attachments will be available for viewing on the BlackBerry.

In a perfect world, but not the one I'm living in.

[HowieSee]

Hmm, ever thought up updating to 4.x?

[JGargas]

Originally Posted by HowieSee

Hmm, ever thought up updating to 4.x?

I would love to however, the people who make the purchasing decisions aren't thrilled about it. They just want me to fix it.

Got to love IT.

[JGargas]

I got it working-

I had to update all of the MAPI.dll's and make sure the BES was running Exchange 2003 Server Tools. After updating all of those, it worked. I also moved the attachment service to a different computer.