[Vimal Nair]

Tried that multiple times ..

Saturday i tried a wipe and reactiv (wireless) again and i could see an ETP.DAT mail popping up in my inbox.

[hdawg]

At this point I guess I'd try this:

1) Remove any BIS / 3rd party email connections to your HH
2) Install the latest OS for your HH
3) Have your BES Admin remove you from the BES (making sure to remove any BES information from your mailbox).
4) Download and execute a dbclean on your mailbox. You'll run this on your machine with Outlook connected to your mail server.
5) re-add you to the BES
6) Confirm you can send / receive PIN messages
7) Attempt activation
8) confirm send / receive

I'm done for the night; I hope this helps!!!

[Vimal Nair]

The OS i have is the latest...tried as you suggested but no luck.. it is in the same state as it was...able to send not receive. ....Do we have any more options ?

[hdawg]

If you followed 1,3,4,5,6,7 and still can't receive mail contact your carrier with your BES Admin and get escalated to RIM for support ... or if you have T-Support contact RIM directly.