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Old 06-04-2010, 02:45 PM   #1
CD497
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Default External Hard Drive Disappears

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I recently acquired a BB 9000. When I attach it to my Windows XP-driven computer, it takes several minutes for the BB Desktop Manager to see the device. Then I can no longer find my external hard drive. I assume there's some conflict with the communication ports. Any suggestions?
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Old 06-04-2010, 03:59 PM   #2
kirrinjones
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The conflict is with the drive letters. From within Windows XP, Control Panel, Administrative Tools, Computer Management, from the resulting application, select the Disk Management option. You can then right-click on your external drive and change the drive letter to another or change the drive letters that your 9000 use.

You should not have to restart but I would recommend that you do.

You should be good after that.
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Old 06-04-2010, 06:58 PM   #3
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A common problem. you would think the OS would be smart enough to not duplicate.
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Old 06-04-2010, 07:24 PM   #4
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Wirelessly posted

I thought the very same thing.
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