[fionamc]

I have a new blackberry,

came to the bit in setup where you register your blackberry ID, U couldn't remember what email I had used on previous phone (curve 8520) and assumed new phone new registration. The clever blackberry has noticed that I am using two different logins through the same wireless system, and has closed down my old blackberry ID, can't access blackberry app store etc.

I realise I should have used the old login, it would have retrieved the apps I am used to using.

And having logged in with two different email addresses I seem stuck,

it probably looks dodgy to blackberry, and I now can't log in to the apps at all.

Help please, beyond my know how, don't want to use factory reset, I lost stuff in the change, love the new phone but need to get apps.

Both email addresses I used come to the same handset.

:consfused:

[fionamc]

LOST blackberry ID :madface:

[tsac]

If you have a new blackberry just register it with a new email address. If you purchased apps and want to download them then you can keep trying or try these links for info.


KB28684-How to confirm a BlackBerry ID username



http://btsc.webapps.blackberry.com/b...ListHelperImpl



http://btsc.webapps.blackberry.com/b...ListHelperImpl

[fionamc]

thanks, I was able to sort it with those links