[Sydman]

Originally Posted by chirayu

did you delete vendor.xml while installing?

Before

[Sydman]

Originally Posted by RoDan

I def. get better battery life with .53 that's for sure. I've been using .53 for a few days now, and so far I have noticed a marked improvement in battery life.

Yeah same here went 4 full days before plugging it back in.

[vf171]

So is this update for East Asia customers only? Should I wait until Verizon has an update ready before I update our two Tours?

[akosnitzky]

Originally Posted by vf171

So is this update for East Asia customers only? Should I wait until Verizon has an update ready before I update our two Tours?

No. You can use it. See direction in first post about removing vendor.xml file

[greeneink]

Originally Posted by nytilidie914

i did everything that was in the instructions. i downloaded it, went to the app loader file, deleted that one file, then clicked on loader then it downloaded everything, then my phone restarted twice and my phone says its still running .40

you say you downloaded it, but you dont say you INSTALLED it. it has to be installed after downloading.

[nytilidie914]

Originally Posted by greeneink

you say you downloaded it, but you dont say you INSTALLED it. it has to be installed after downloading.

well when i downloaded it from this website, i clicked on it and it took me to this wizard...and i just automatically assumed that was it lol..im kinda new to all of this blackberry stuff...so what else must i do?

[Sydman]

Yeah you got it. After you download it, you double click it to run it. It will install to your PC. Then you delete the vendor file and run the apploader and it should do the rest. A backup before hand might not be a bad idea either.

[nytilidie914]

ok so i tried it again and i think i know what a problem is...it says its supposed to take 45 minutes to install, but with me it takes maybe 5 minutes and it says its done...can anyone help meee !!!

[Sydman]

Does it still say you are on .40? When you click the app loader program and the menu comes up with all of your OS information what does it say the action is for all the listings? Does it say none? If so it is not actually updating anything. When you go to the directory C:Programfiles>commonfiles>RIM>apploader does it list the .53 OS in there? If not delete the one you downloaded, restart your computer, do a battery pull. Then redownload the file and start process over.

[akosnitzky]

Originally Posted by greeneink

you say you downloaded it, but you dont say you INSTALLED it. it has to be installed after downloading.

Yes. Install to your PC. You may need to remove other OS variants that you may have installed to your PC.

[Sydman]

Originally Posted by akosnitzky

Yes. Install to your PC. You may need to remove other OS variants that you may have installed to your PC.

Yeah that could be your problem to. Program could be getting confused. In that same folder under program files you can delete the .40 OS folder if its in there. The only one should be the .53

[akosnitzky]

Another intervention is to bypass the DM and access the loader.exe file and perform the install with the internet connection on the PC turned off. Thats what I did with .42. The DM did all the work with .53 because it was official through my carrier (VZW)

[nytilidie914]

ok i got it now...but when it was installing on to my phone, a message came up "unable to complete the loading operation Unspecified error encountered [A:0x00000001]"..what do i need to do?

[Sydman]

Are you using the OEM usb cable that came with the phone? It sounds like you are getting a break in communication somewhere. Did you move the phone or the cable while updating? Does your computers USB have a bad connection? Is the USB cable secure on both connections phone and computer. Secure meaning tight.

[nytilidie914]

Originally Posted by Sydman

Are you using the OEM usb cable that came with the phone? It sounds like you are getting a break in communication somewhere. Did you move the phone or the cable while updating? Does your computers USB have a bad connection? Is the USB cable secure on both connections phone and computer. Secure meaning tight.

yes im using the one that i got with the phone...and yes the usb cable is in securely...on both ends..should i just attempt again?

[Sydman]

Is your phone still working ok after that error? You are just still on os .40?

[nytilidie914]

Originally Posted by Sydman

Is your phone still working ok after that error? You are just still on os .40?

yep, everything seems to be working just fine still...still on .40

[Sydman]

Just for the heck of it. Go to options>advanced>wireless update. Check there and see if it will grab it ota instead of using DM.

[nytilidie914]

no updates available

[Sydman]

Didn't think so. Ok yeah I would try the update again. Make sure the .53 OS is still in the C:ProgramFiles>CommonFiles>RIM>App Loader and the old OS is not. This time instead of clicking on the apploader.exe actually open the DM and go to the app loader and software update and try it that way. Same thing just different process.