[Natrone]

Here's our problem:
Two companies merging. 1 is an Exchange environment, the other a Notes environment. Both have BES servers. The exchange environment and BES servers seem to have no problems with receiving email.

We are seeing problems when the exchange environment sends messages to the Notes environment and that user has a blackberry on the Notes BES. The user get's this error message.
From: System Attendant
Sent: Nov 9, 2006 1:03 PM
Subject: BlackBerry Service Message

The BlackBerry Enterprise Server was unable to process a message. You can still view this message in your desktop email program. Your system administrator has been notified.

Usually the email is accompanied by a MIME attachment. We need to figure out why the user cannot get the email on their blackberry, but can in NOTES. The Notes server is version 4.0.2.4.

PLEASE HELP!!!!

[ZeroKool]

WOW dude. Upgrade your notes to at least 6. Please. That will help out with sooooo many problems

[Natrone]

I meant to say the Notes BES server is 4.0.2.4. The notes mail server is 6.5 I believe.

[boma0021]

you should move to SP5 or at least SP4
they fixed the following:
SDR 54068
Previously, if the BlackBerry Messaging Agent attempted to decode MIME messages with attachments that were HUFFMAN encoded, had a HostType of HOST_UNKNOWN, and did not have the FILEFLAG_SIGN flag, the attachment did not open and an error message appeared.