[tanteilisa]

Hi,

I'm new at this as well. I've got something similar as well but there are extra messages like "Service V2 GME packet received" in between repetitions.

I'm not sure if it's because two BES's we have are using the same SRP key. It started happening when I installed the second BES. Is it possible to get at least one of them working again if I just shut down the other one? Or do I have to request for two new SRP keys?

Help appreciated!

Router logs below.

[30000] (06/29 09:30:18.113):{0x1468} [DIAG] EVENT=Unregister_thread, THREADID=0x1468, THREADNAME="Unnamed"
[40000] (06/29 09:30:18.113):{0x1AEC} [DEBUG] EVENTMSG="SRPReceiverHandler thread stopped"
[30000] (06/29 09:30:18.113):{0x1AEC} [DIAG] EVENT=Unregister_thread, THREADID=0x1AEC, THREADNAME="SRPReceiverHandler"
[30000] (06/29 09:30:18.113):{0xDD0} [SERVICE_MANAGER] Delete session. UID=S61923620, Session=0x00fd3a18
[40000] (06/29 09:30:18.113):{0xDD0} [DEVICE_MANAGER] UpdateServices Enabled=FALSE Services=S61923620
[40000] (06/29 09:30:24.239):{0xDD0} [SERVICE_MANAGER] Delete session. Session=0x00fd3a18
[40000] (06/29 09:30:24.239):{0xDD0} [SERVICE_RELAY_SESSION:S61923620:00fd3a18] Destroy service session.
[40000] (06/29 09:30:24.239):{0xDD0} [SERVICE_SRP:S61923620:010220d0] Destroy_Session
[40000] (06/29 09:30:24.239):{0xDD0} [RELAY_SRP:S61923620:00fc46d0] Destroy_Session.
[40000] (06/29 09:30:24.239):{0xDD0} [RELAY_SRP:S61923620:00fc46d0] disconnect.
[40000] (06/29 09:30:29.114):{0xDB0} [DIAG] EVENT=New_SRP_Connection, IP=127.0.0.1
[40000] (06/29 09:30:29.114):{0xDB0} [SERVICE_RELAY_SESSION:UNKNOWN:00fd3a18] Create service session.
[30000] (06/29 09:30:29.114):{0xDB0} [SERVICE_MANAGER] Connection established. Session=0x00fd3a18
[40000] (06/29 09:30:29.114):{0xDB0} [SERVICE_SRP:UNKNOWN:00f82a30] Create_Session
[30000] (06/29 09:30:29.114):{0xDB0} [SERVICE_RELAY_SESSION:UNKNOWN:00fd3a18] Accept service session. IP=127.0.0.1, ServiceSession=0x00f82a30
[30000] (06/29 09:30:29.114):{0x13B8} [DIAG] EVENT=Register_thread, THREADID=0x13B8, THREADNAME="SRPReceiverHandler"
[40000] (06/29 09:30:29.114):{0x13B8} [DEBUG] EVENTMSG="SRPReceiverHandler thread started"
[40000] (06/29 09:30:29.114):{0xDD0} [SERVICE_SRP:S61923620:00f82a30] Receive_CONNECT_CLAIM_UID, VERSION=1, UID=S61923620, REQUESTED_VERSION=2
[30000] (06/29 09:30:29.114):{0xDD0} [SERVICE_RELAY_SESSION:S61923620:00fd3a18] Service claim UID. UID: S61923620 Requested SRP Version:2, IP=127.0.0.1
[40000] (06/29 09:30:29.114):{0xDD0} [RELAY_SRP:UNKNOWN:00fc46d0] Create_Session.
[40000] (06/29 09:30:29.114):{0xDD0} [SERVICE_RELAY_SESSION:S61923620:00fd3a18] Requesting relay connection. RelaySession=0x00FC46D0
[30000] (06/29 09:30:29.114):{0x1A84} [DIAG] EVENT=Register_thread, THREADID=0x1A84, THREADNAME="Unnamed"
[30000] (06/29 09:30:29.114):{0x1A84} [RELAY_SRP:UNKNOWN:00fc46d0] Connecting to relay at address "ca.srp.blackberry.com"
[30000] (06/29 09:30:29.114):{0x1A84} [RELAY_SRP:UNKNOWN:00fc46d0] Connect: Found 2 addresses for host "ca.srp.blackberry.com"
[30000] (06/29 09:30:29.114):{0x1A84} [RELAY_SRP:UNKNOWN:00fc46d0] Connect: Host "ca.srp.blackberry.com" @ [206.51.26.33]
[30000] (06/29 09:30:29.114):{0x1A84} [RELAY_SRP:UNKNOWN:00fc46d0] Connect: Host "ca.srp.blackberry.com" @ [204.187.87.33]
[30000] (06/29 09:30:29.114):{0x1A84} [RELAY_SRP:UNKNOWN:00fc46d0] Connect: Trying "ca.srp.blackberry.com" @ [206.51.26.33]
[30000] (06/29 09:30:29.145):{0x1A84} [SERVICE_RELAY_SESSION:S61923620:00fd3a18] Connection to relay established.
[30000] (06/29 09:30:29.145):{0x1A84} [DIAG] EVENT=Unregister_thread, THREADID=0x1A84, THREADNAME="Unnamed"
[40000] (06/29 09:30:29.177):{0xDD0} [RELAY_SRP:S61923620:00fc46d0] Receive_CONNECT_RELAY_CHALLENGE
[40000] (06/29 09:30:29.177):{0xDD0} [SERVICE_SRP:S61923620:00f82a30] Receive_CONNECT_CHALLENGE, VERSION=1, CHALLENGE=17871.741713337@BlackBerry Enterprise Server [BlackBerryDispatcher Version 4.1.6.19 License: Full(20)] - TOR-TST-BES [DISP] - Exchange
[40000] (06/29 09:30:29.208):{0xDD0} [RELAY_SRP:S61923620:00fc46d0] Receive_CONNECT_CHALLENGE_RESPONSE
[40000] (06/29 09:30:29.208):{0xDD0} [SERVICE_SRP:S61923620:00f82a30] Receive_CONNECT_RESPONSE, VERSION=1
[40000] (06/29 09:30:29.255):{0xDD0} [RELAY_SRP:S61923620:00fc46d0] Receive_CONNECT_ACCEPT
[30000] (06/29 09:30:29.255):{0xDD0} [SERVICE_RELAY_SESSION:S61923620:00fd3a18] Service relay connection authenticated. SRPVersion: 2
[30000] (06/29 09:30:29.255):{0xDD0} [SERVICE_MANAGER] Session authenticated. UID=S61923620, Session=0x00fd3a18
[40000] (06/29 09:30:29.255):{0xDD0} [DEVICE_MANAGER] UpdateServices Enabled=TRUE Services=S61923620
[40000] (06/29 09:30:29.255):{0xDD0} [RELAY_SRP:S61923620:00fc46d0] Send_PING, VERSION=1, TAG=10411
[40000] (06/29 09:30:29.255):{0xDD0} [SERVICE_RELAY_SESSION:S61923620:00fd3a18] Service V2 GME packet received. DESTINATION=21DFFF0A, CONTENT=CICAL, TAG=55769, RELAYROUTABLE=true, LENGTH=248
[40000] (06/29 09:30:29.255):{0xDD0} [SERVICE_RELAY_SESSION:S61923620:00fd3a18] Service V2 GME packet received. DESTINATION=21DFFF0A, CONTENT=CICAL, TAG=55770, RELAYROUTABLE=true, LENGTH=216
[40000] (06/29 09:30:29.255):{0xDD0} [SERVICE_RELAY_SESSION:S61923620:00fd3a18] Service V2 GME packet received. DESTINATION=21DFFF0A, CONTENT=CICAL, TAG=55771, RELAYROUTABLE=true, LENGTH=216
[40000] (06/29 09:30:29.255):{0xDD0} [SERVICE_RELAY_SESSION:S61923620:00fd3a18] Service V2 GME packet received. DESTINATION=21DFFF0A, CONTENT=CICAL, TAG=55772, RELAYROUTABLE=true, LENGTH=232
[40000] (06/29 09:30:29.255):{0xDD0} [SERVICE_RELAY_SESSION:S61923620:00fd3a18] Service V2 GME packet received. DESTINATION=21DFFF0A, CONTENT=CICAL, TAG=55773, RELAYROUTABLE=true, LENGTH=232
[40000] (06/29 09:30:29.458):{0xDD0} [SERVICE_RELAY_SESSION:S61923620:00fd3a18] Ping Response 10411 received
[40000] (06/29 09:30:29.458):{0xDD0} [SERVICE_SRP:S61923620:00f82a30] Send_PING_RESPONSE, VERSION=1, TAG=10411
[40000] (06/29 09:30:44.381):{0xDD0} [RELAY_SRP:S61923620:00fc46d0] No_received_bytes, ERROR=0
[30000] (06/29 09:30:44.381):{0xDD0} [SERVICE_RELAY_SESSION:S61923620:00fd3a18] Disconnect relay session. IP=127.0.0.1
[40000] (06/29 09:30:44.381):{0xDD0} [RELAY_SRP:S61923620:00fc46d0] disconnect.
[30000] (06/29 09:30:44.397):{0xDD0} [SERVICE_RELAY_SESSION:S61923620:00fd3a18] Relay connection down. Continuing in bypass mode until relay connection can be re-established.
[30000] (06/29 09:30:44.397):{0x1894} [DIAG] EVENT=Register_thread, THREADID=0x1894, THREADNAME="Unnamed"
[30000] (06/29 09:30:49.398):{0x1894} [RELAY_SRP:S61923620:00fc46d0] Connecting to relay at address "ca.srp.blackberry.com"
[30000] (06/29 09:30:49.398):{0x1894} [RELAY_SRP:S61923620:00fc46d0] Connect: Found 2 addresses for host "ca.srp.blackberry.com"
[30000] (06/29 09:30:49.398):{0x1894} [RELAY_SRP:S61923620:00fc46d0] Connect: Host "ca.srp.blackberry.com" @ [204.187.87.33]
[30000] (06/29 09:30:49.398):{0x1894} [RELAY_SRP:S61923620:00fc46d0] Connect: Host "ca.srp.blackberry.com" @ [206.51.26.33]
[30000] (06/29 09:30:49.398):{0x1894} [RELAY_SRP:S61923620:00fc46d0] Connect: Trying "ca.srp.blackberry.com" @ [204.187.87.33]
[30000] (06/29 09:30:49.429):{0x1894} [SERVICE_RELAY_SESSION:S61923620:00fd3a18] Connection to relay established.
[30000] (06/29 09:30:49.429):{0xDD0} [SERVICE_RELAY_SESSION:S61923620:00fd3a18] Relay availability detected. Resetting BES connection to force connection re-authentication.
[30000] (06/29 09:30:49.429):{0xDD0} [SERVICE_RELAY_SESSION:S61923620:00fd3a18] Disconnect session. IP=127.0.0.1
[40000] (06/29 09:30:49.429):{0xDD0} [RELAY_SRP:S61923620:00fc46d0] disconnect.

[penguin3107]

Originally Posted by tanteilisa

I'm not sure if it's because two BES's we have are using the same SRP key. It started happening when I installed the second BES. Is it possible to get at least one of them working again if I just shut down the other one? Or do I have to request for two new SRP keys?

Tsk Tsk. RIM has locked the SRP.
You can't have two servers using the same SRP at the same time.

You'll have to call them and ask them to unlock it.

[CO_BBTechie]

Originally Posted by tanteilisa

Hi,

I'm new at this as well. I've got something similar as well but there are extra messages like "Service V2 GME packet received" in between repetitions.

I'm not sure if it's because two BES's we have are using the same SRP key. It started happening when I installed the second BES. Is it possible to get at least one of them working again if I just shut down the other one? Or do I have to request for two new SRP keys?

Help appreciated!

You cannot simply re-use an SRP key on a second box and in fact your SRP may be locked out if you attempt this. RIM wants money for a second key.

Also, proper forum etiquette dictates that you start your own thread for your own issue. Please do not "piggy back" on someone else's thread.