BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 03-31-2006, 04:03 AM   #1
brianemery
Knows Where the Search Button Is
 
Join Date: Mar 2006
Model: 8800
Carrier: Vodafone
Posts: 18
Question Certification????

Please Login to Remove!

Folks,

Does any know if RIM will offer certification for the BB products, like Microsoft do for Windows, etc?

Thanks
Offline  
Old 03-31-2006, 05:05 AM   #2
BBAdmin
BlackBerry Extraordinaire
 
BBAdmin's Avatar
 
Join Date: Feb 2005
Location: Port 3101.org
Model: .
Carrier: .
Posts: 2,491
Default

They do have a programme and offer several levels (Gold, Sliver, etc). We had someone from RIM talking to us about this last week. It's a very expensive certification programme though. You would expect some costs definately, but the amount they were talking about had me thinking 'you want to charge us THAT much for acreditation to support YOUR products' - we do our in house support well enough without it thank you!!!!
__________________

Offline  
Old 03-31-2006, 05:45 AM   #3
brianemery
Knows Where the Search Button Is
 
Join Date: Mar 2006
Model: 8800
Carrier: Vodafone
Posts: 18
Default

Just out of intererst....how much were Rim gonna charge????
Offline  
Old 03-31-2006, 06:05 AM   #4
SMorganPhoto
Talking BlackBerry Encyclopedia
 
SMorganPhoto's Avatar
 
Join Date: Nov 2005
Location: Yorktown, VA
Model: 8330
OS: v4.5.0.77
PIN: 31C7D62A
Carrier: Verizon
Posts: 477
Default

I don't know how much it costs, but dang on look at this:

http://www.blackberry.com/support/tsupport/index.shtml
__________________
BlackberryFAQ.com
BBF Reviews

Feel free to add me to BB Messenger!
Offline  
Old 03-31-2006, 11:20 AM   #5
jibi
BlackBerry God
 
jibi's Avatar
 
Join Date: Oct 2004
Location: Jibi's Secret Place
Model: 8900
OS: 4.6.1.174
Carrier: AT&T
Posts: 11,310
Default

RIM offers/requires certification for their partners, be it carriers or resellers. Usually corporations would not be offered certification paths, as they would typically not be reselling their support services or BlackBerry products. From that standpoint, since there is no profit to really be gained on the certification, it would not be all that feasible. However, when you can gain certification to resale or support BlackBerry products and services for the sake of profit, and considering what the markup is for their products (which I would assume is quite substantial, considering the prices), you could essentially easily make back any money invested in the certification process.

Quote:
Originally Posted by SMorganPhoto
I don't know how much it costs, but dang on look at this:

http://www.blackberry.com/support/tsupport/index.shtml
Now take what I just said and apply it to this. You are a licensed and certified reseller of BlackBerry services and support. You decide to undercut RIM's offerings for TSupport with your own specialized support for half the cost. With this, you also have priority support routing to RIM's second or third level support, thus sometimes avoiding long hold times. Considering the hour plus hold times to speak to RIM's first level support these days, it would be a very lucrative alternative support offering from a company just starting out, in my opinion.
__________________
In the beginning the Universe was created. This has made a lot of people very angry and is widely regarded as a bad move.

Last edited by jibi; 03-31-2006 at 11:23 AM..
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


MSA ALTAIR O2 SINGLE GAS DETECTOR 10071364 picture

MSA ALTAIR O2 SINGLE GAS DETECTOR 10071364

$217.55



MSA Altair 5X  picture

MSA Altair 5X

$750.00



New Open Box MSA Altair 4XR Multigas Detector picture

New Open Box MSA Altair 4XR Multigas Detector

$579.99



MSA Altair 5X Multi-Gas Detector picture

MSA Altair 5X Multi-Gas Detector

$850.00



MSA 10106725 Sensor with Alarms 10/1700 ppm with Altair 4X/5X Multi-Gas Detector picture

MSA 10106725 Sensor with Alarms 10/1700 ppm with Altair 4X/5X Multi-Gas Detector

$200.00



Altair2X Co Instrument CO Gas Detector picture

Altair2X Co Instrument CO Gas Detector

$399.99







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.