BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 08-15-2009, 06:22 AM   #1
bell30012
Knows Where the Search Button Is
 
bell30012's Avatar
 
Join Date: May 2006
Location: Monroe, GA
Model: 9630
OS: v4.7.1.40
Carrier: Sprint
Posts: 22
Default Unable to Open Certain Excel Documents

Please Login to Remove!

Each day I receive many emails with Excel attachments (daily reports). Sometimes I receive a notification that my device can't open this type of file. Since I can open many other Excel documents I believe it must be something from the sender.

The standard report that I can't open is coming from one of two senders both using Macintosh machines using an older version of Excel. The document has 31 tabbed single pages. It is usually between 100 and 200 KB and is saved with an .xls extension.

If I open this document on any of my computers (Windows XP, Mac OS-X) save the file (even if saving it as an older version) it will open fine. Only when coming from these two older Macs can I not open the files.

Any ideas of what I should check on the Macintosh's that are sending these files? Going to IT for help won't be happening. He's 100% Macintosh and iPhone... BlackBerrys and Windows are horrible, etc.
__________________
7100i > 8350i > 9630
Offline  
Old 08-15-2009, 09:09 AM   #2
JSanders
Crimson Tide Moderator
 
JSanders's Avatar
 
Join Date: Oct 2004
Location: North of the moss line
Model: Z30
OS: 7.0sumtin
PIN: t low
Carrier: Verizon
Posts: 41,921
Default

Wirelessly posted (9530; (I'm mobile) MF231; 35h)

Are you trying to open the xls documents from their Attatchment status or have also tried using DocumentsToGo?
Offline  
Old 08-15-2009, 10:48 AM   #3
bell30012
Knows Where the Search Button Is
 
bell30012's Avatar
 
Join Date: May 2006
Location: Monroe, GA
Model: 9630
OS: v4.7.1.40
Carrier: Sprint
Posts: 22
Default

I've tried both ways but get the warning that the device can't open this attachment even before downloading it.
__________________
7100i > 8350i > 9630
Offline  
Closed Thread



Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


OEM Dell XPS 8910 8920 8930 Alienware Aurora R5 R6 R7 Front Cooling Fan 7M0F5 picture

OEM Dell XPS 8910 8920 8930 Alienware Aurora R5 R6 R7 Front Cooling Fan 7M0F5

$12.11



Dell OEM Latitude Rugged Extreme 5414 Driving Board Cable for Cable 5414VERTCBL picture

Dell OEM Latitude Rugged Extreme 5414 Driving Board Cable for Cable 5414VERTCBL

$8.95



Dell OEM Latitude Rugged Extreme 7404 GPS Antenna Junction Cable Cable KMX0M picture

Dell OEM Latitude Rugged Extreme 7404 GPS Antenna Junction Cable Cable KMX0M

$2.95



Dell OEM Latitude Rugged Extreme 7404 Left and Right Mouse Buttons 00008 picture

Dell OEM Latitude Rugged Extreme 7404 Left and Right Mouse Buttons 00008

$5.95



NEW DELL OEM REPLACEMENT PROJECTOR LAMP FOR 4220 4320 GENUINE ORIGINAL  picture

NEW DELL OEM REPLACEMENT PROJECTOR LAMP FOR 4220 4320 GENUINE ORIGINAL

$198.22



DELL 330-6581 3306581 725-10229 OEM LAMP FOR 1510X 1610HD 1610X  - Made By DELL picture

DELL 330-6581 3306581 725-10229 OEM LAMP FOR 1510X 1610HD 1610X - Made By DELL

$39.98







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.