hello this is my second Pearl from Rogers in the last month... this time the one i exchanged had a battery door defect.. and the voice command voice wasnt loud even if u put it on loud.. but the first pearl i had from them had loud voice dailing... anyways.. also on my new one that i just got 1 hour ago.. the battery door is fine.. but noce the Down Volume button doesnt "click" like the Up button or the other buttons... is it me or am i crazy about these defects.. i like to have a perfect phone!