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06-19-2009, 04:32 PM
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#1
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New Member
Join Date: Jun 2009
Location: Charlotte, NC
Model: 8310
OS: 4.2.2.181
PIN: N/A
Carrier: T-Mobile
Posts: 13
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T Mobile unlock code request? How long?
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Has anyone requested their unlock code from tmobile?
How long does it take to get emailed to you? Its been a few days and all i got was the confirmation email telling me they requested it to be sent to me.
Lame.
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06-19-2009, 04:42 PM
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#2
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New Member
Join Date: Jun 2009
Location: Surrey, UK
Model: 8900
PIN: N/A
Carrier: What
Posts: 2
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Ring them, they did that to my friend, but never actually got back to them and he rang and moaned and got it straight away, they love being inconvineant!!
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06-19-2009, 05:08 PM
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#3
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BlackBerry Mensa
Join Date: Jan 2009
Location: Chester,UK
Model: 9000
PIN: N/A
Carrier: Tesco Mobile
Posts: 9,481
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they will likely only email you back saying you need to call them anyway.
they dont like giving such things out over email.
__________________
~Midnight Draven
"That's it then. Cancel the kitchen scraps for lepers and orphans, no more merciful beheadings... and call off Christmas."
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06-19-2009, 05:17 PM
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#4
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BlackBerry Master
Join Date: Apr 2008
Location: smelLA, caLAMEfornia
Model: 8320
OS: 4.5.0.182
PIN: infarina
Carrier: of alotta bacteria
Posts: 4,932
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I've had Tmobile and requested unlock codes for a handful of phones we've had throughout the years. Depending on phone it can take them from half a day to a week to get back to you with an unlock code.
If you got the confirmation email, you should be okay -- just be patient and wait. If it still doesn't come, either try calling them (611 from your cell phone) or submitting another request.
With all my phones and their unlock codes, Tmobile has sent an email with the code and instructions on how to unlock it.
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06-19-2009, 08:12 PM
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#5
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New Member
Join Date: Jun 2009
Location: Charlotte, NC
Model: 8310
OS: 4.2.2.181
PIN: N/A
Carrier: T-Mobile
Posts: 13
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Awesome, thanks. ill call and ask them if they got it yet just to annoy them.
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06-19-2009, 08:22 PM
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#6
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New Member
Join Date: Jun 2009
Location: Charlotte, NC
Model: 8310
OS: 4.2.2.181
PIN: N/A
Carrier: T-Mobile
Posts: 13
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No luck, only been 2 and a half days.
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06-19-2009, 09:26 PM
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#7
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BlackBerry Master
Join Date: May 2007
Model: 1
Carrier: 1
Posts: 3,391
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i requested an unlock for my 8900. it took almost 5 days. they said that RIM was slow getting back to them. i bought the code on ebay for $1.75 and got the email back from tmo a few hours later. oh well
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06-20-2009, 10:34 PM
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#8
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BlackBerry Extraordinaire
Join Date: Oct 2007
Location: Los Angeles
Model: None
PIN: N/A
Carrier: ATT
Posts: 1,638
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There's been exponential growth in BB unit sales so they may be getting a little behind on the volume. I've gotten codes in about 24 hours on 2 phones. But last one was over a year ago. Unit volume since then is not quite double, but pretty close.
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06-21-2009, 10:50 AM
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#9
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Latino Hasta La Muerte
Join Date: Jan 2005
Location: Denville, NJ.
Model: 9370
Carrier: Verizon
Posts: 9,063
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I've gotten codes from TMO by the next day, and others after a full week of waiting. Sometimes you have to keep on them about it. Stuff like this gets easily lost in their internal paper shuffle. They have little incentive to provide the codes other than their policy and any laws that mandate it. Free unlock codes = low priority.
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