BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 08-14-2010, 10:43 PM   #1
00megatron00
New Member
 
Join Date: Aug 2010
Model: 9000
PIN: N/A
Carrier: att
Posts: 1
Default new desktop software

Please Login to Remove!

hello, i updated to desktop software 6.0 and now when i click on media, it says "you need to turn on mass storage mode from the connected Blackberry device to use this feature. This may require you to reconnect your device."

the problem is that mass storage is on, and it still says this.. the media card already has media in it from the previous software i had so its formatted right.. i turned my phone off, unplugged it from computer, took battery out, restarted my computer and it still says this when its connected.. Whats going on?

i turned mass storage on by going through options/memory and turned mass storage mode support on, and then i switched auto enable mass storagge mode when connected from prompt to yes..

Last edited by 00megatron00; 08-14-2010 at 10:44 PM..
Offline  
Old 08-15-2010, 06:57 AM   #2
aiharkness
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.3
Carrier: T-Mobile USA
Posts: 14,081
Default

I don't know. Did a little searching and didn't hit anything right off. You might do some searching yourself, if you haven't, and spend some time at it tweaking your key words. I got a strong feeling you won't be the first to see this.

But before you do that, do a hard reset. With the power on, remove the battery. Go ahead and remove the microSD card, too. If you have a lint free cloth or a microfiber cloth, wipe the contacts good and hard between your fingers with the cloth. Then replace the card, and make sure you've inserted it all the way and it is seated. Then replace the battery. After the device boots, try again.

Do you perhaps have another card? Have you tried it?
__________________
- Ira
Offline  
Old 08-15-2010, 02:52 PM   #3
palomartian
Talking BlackBerry Encyclopedia
 
palomartian's Avatar
 
Join Date: Jan 2009
Model: 9800
PIN: ched off BBM, gained 3MB
Carrier: att
Posts: 271
Default

what advantages are there to the new version?
__________________
"You. My room. 10:30 tonight. You. 10:45... And bring a friend."
Offline  
Old 08-15-2010, 02:59 PM   #4
aiharkness
BlackBerry God
 
aiharkness's Avatar
 
Join Date: Jul 2005
Location: Florida Panhandle
Model: BBPP
OS: 10.3.3
Carrier: T-Mobile USA
Posts: 14,081
Default

I think it supports Outlook 2010. At least is saw posts that it did during beta, so I assume it does.

No more media manager and its bugs.

But it takes forever to launch and run on my computers, even longer than version 5.
Posted via BlackBerryForums.com Mobile
Offline  
Old 08-15-2010, 07:51 PM   #5
akosnitzky
BBF Moderator
 
akosnitzky's Avatar
 
Join Date: Jul 2005
Location: Southern Florida
Model: 9650
OS: 6.0.0.333
Carrier: Verizon BIS
Posts: 14,484
Default

*Thread Moved*
__________________
------
Follow @akosnitzky on Twitter

LET'S GO CANES!
Offline  
Old 08-31-2010, 06:57 AM   #6
DevMountain
New Member
 
Join Date: Aug 2010
Model: 9520
PIN: N/A
Carrier: Vodafone
Posts: 5
Default

Quote:
Originally Posted by palomartian View Post
what advantages are there to the new version?
Outlook 2010 and it doesn't work as well ... oh hang on ... you wanted advantages only (sorry)
Offline  
Old 09-01-2010, 04:29 AM   #7
Stoph
New Member
 
Join Date: Aug 2010
Model: 9700
PIN: N/A
Carrier: Orange
Posts: 8
Default

I had this problem too, along with a myriad of other issues.

So I'm going back to DM5.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


Schneider Electric Energy Server EBX510 Server For Energy Management- picture

Schneider Electric Energy Server EBX510 Server For Energy Management-

$4350.00



Wittmann Material Conveyance System Line Server picture

Wittmann Material Conveyance System Line Server

$550.00



Server Books for Waitress PU Leather Waitress Book with Money Pocket Black Serve picture

Server Books for Waitress PU Leather Waitress Book with Money Pocket Black Serve

$12.44



Intel PRO/1000 PT Dual Port Server Adapter LP - Network Adapter (EXPI9402PTBLK) picture

Intel PRO/1000 PT Dual Port Server Adapter LP - Network Adapter (EXPI9402PTBLK)

$19.99



MEDIA SERVER DOLBY IMS2000 MSIP-REM-DIB-IMS2000 picture

MEDIA SERVER DOLBY IMS2000 MSIP-REM-DIB-IMS2000

$799.99



Weidmüller WI-MOD-945-E (6720005015) Wireless Ethernet & Serial Device Server picture

Weidmüller WI-MOD-945-E (6720005015) Wireless Ethernet & Serial Device Server

$129.99







Copyright © 2004-2016 BlackBerryForums.com.
The names RIM © and BlackBerry © are registered Trademarks of BlackBerry Inc.