[kenkyd]

I just downloaded the berry-a-code program. when it was downloading and the download bar was at the end, it froze. for a good 2 minurtes, so i shut it off and it said app was successfully installed. so then i turn it back on and the white square that says tmobile stay on the screen and i cant do anything. the data arrows go on and off. i pull battery and then the checking security tab stays on screen and wont go away. again, the data arrows go on and off like im receiving data. but i cant do anything at all. what should i do? i can access any menus at all.

[Thatzmister2u]

Put the battery in and give it 30 minutes and see if it pulls through.

[kenkyd]

id like to see and try if i can use the desktop manager and delete it from there, but im not at home and wont be for a week. cant download it either, tmobiles website has wrong link location and customer service says its the webmasters probelm. would that work though?

[onth]

The only way you can solve this problem is uninstall the berry-a-code using your DM.

I have the same problem till I uninstalled it.

[Thatzmister2u]

The problem is that if you can get it to boot you will need the DM and probably have to use JL_Cmder and wipe and re-install the OS.....

Battery and patience is probably your best shot.

I am sure others will chime in with some other suggestions.

E-

[kenkyd]

does anyone know another source to download the DM? tmobile doesnt know when the link on their website will be fixed. when i click "download Desktop Manager Software (4.2.1.17b) ENG". it brings you to shop for phones page.

[spikesnet]

Originally Posted by kenkyd

does anyone know another source to download the DM? tmobile doesnt know when the link on their website will be fixed. when i click "download Desktop Manager Software (4.2.1.17b) ENG". it brings you to shop for phones page.

Here you go, hope this helps:

http://www.blackberry.net/products/software/desktop

[spikesnet]

Sorry, that link is old, try this one:

BlackBerry - BlackBerry Desktop Software | Applications to Synchronize Your BlackBerry and Desktop Data

[sgtcasey]

edit

[anesone]

So, I know of two people who are T-mo Pearl users that had the same problem. They used Desktop Manager's App Loader to remove it.

Is this limited to T-mo Pearls, or does this freeze up on at&t/Cingular Pearls as well?