[BB Real Estate Guy]

I've had my storm for a little over a year. I'm just coming off of BES and now have to manually sync my data from my Storm to Outlook via the desk top manager.

Contacts and Memo pad sync just fine.

I did have appointments in out look and on my phone. I now only have appointments on my phone. I've reset the configuration a couple of times; tried syncing one way from my phone to outlook, tried syncing both ways. Tried syncing calander along with contacts and memopad and just the calander. I can not get the appointments from my phone to outlook??? Any ideas?

I am using Outlook 2007, XP, Storm latest update as of 12/7/2009 and desk top manager 5.0.1.

I'm also open to a third party sync software if anyone has any input...I'm not real thrilled with the length of time it takes to sync my device.......Yeah...I know everything is down hill once you leave BES.

Thanks for your thoghts or ideas.
PS I did a search first and did not find my specific issue.

[zerog46]

Do you have any IT policies left n your BB, and what version of DM are you using.

[BB Real Estate Guy]

Originally Posted by zerog46

Do you have any IT policies left n your BB, and what version of DM are you using.

No, as part of the conversion my device was wiped. I have synced the calander once but will not work now...by DM if you mean Desk Top Manager it is v 5.0.1

[aiharkness]

Wirelessly posted (8820)

Does sync crash or give any error message, or just skip right over the calendar?



There's a button in desktop manager that opens the sync log. What does the last entry say?



Will backup run and complete succesfully?

[BB Real Estate Guy]

No Error Msgs.
Only shows 1 record though I have many appointments on my phone:


- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
On 12/11/2009 11:21 AM
Synchronize Device Calendar with Microsoft Outlook Calendar

First System: Device
Second System: Microsoft Outlook
Second System File Name: Calendar
Conflict Resolution: Notify
Appointment Range: From 1/1/1980 To 12/31/2400

Input From First System:


Total Inputs From First System: 0

Input From Second System:

READ "<Unspecified>"

Total Inputs From Second System: 1

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
Summary of Data Analysis:

Legacy Group's Kitsap Mortgag - Unchanged on Both Systems

Records Added or Changed - Conflicting: 0
Records Added - Not Conflicting: 0
Records Changed - Not Conflicting: 0
Records Deleted: 0
Records Unchanged: 1
- - - - - - - - - - - - - - - - - - - - - - -

[aiharkness]

Wirelessly posted (8820)

Some more thoughts:



When you checked your settings in desktop manager, did you check the one for days past and days future to sync?



If you change the calendar view in Outlook to spreadsheet format of rows and columns, do you see any empty rows? Any funny characters? Anything else odd? Delete any empty rows, edit out any oddball data, etc. and then try to sync.



Lastly, if you still haven't solved the problem, consider using the advanced backup/restore in desktop manager to delete the calendar database on the blackberry and then re-sync.

[BB Real Estate Guy]

Thanks for those thoughts:
I checked "transfere all scheduled items"

The calander info I want is on my phone......my outlook calander is blank

[aiharkness]

Wirelessly posted (8820)

Ok. On the blackberry, open options > advanced options > default services ...



Make sure the CICAL address is same as the CMIME address. Make sure it is not set to Desktop or Facebook or some, but set to your default messaging address. Save. Try again.

[BB Real Estate Guy]

DUDE......you ROCK!!!

That was it....mine was set to Facebook.....I never would have even thought to look there.

It is working great and I'm now syncing just fine.

THANK YOU!

You just made my day easier!

[aiharkness]

Wirelessly posted (8820)

Excellent. Thank blackberryforums.com.

[stach]

I had the same problem w/ my Curve when f/b did an upgrade 6+ months ago. I only got aggressive w/ the issue 'cause it happened more than once. So I found the best way is to not only delete the f/b ical service book, but also to turn off auto upgrade for f/b and not enroll in the calendar f/b service. What an annoying prob. I just set-up my new storm2 and that was the 1st thing I addressed. I'm not usually so anal -lol

BTW - aiharkness great follow-up! I love this forum!