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Old 04-27-2010, 03:23 AM   #1
jen1982
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Default Problem with Facebook Application, Please Help

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I've just downloaded the application for facebook which was on the facebook site, but everytime I try to access through this app it always states:

Could not connect because a data service is not available. Please try again later. If this continues, contact your service provider for support.

This has been the same message for days now, I can access the website via my web browser, but never with this app, can anyone help?
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Old 04-27-2010, 05:26 AM   #2
MidnightDraven
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You need a BLACKBERRY DATA PLAN.
Do you have this?
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Old 04-27-2010, 07:16 AM   #3
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Since you also do not seem to know what a carrier is, it is the person you pay for the services to make your phone ring. Without them you cannot call, text, or surf. I suggest you update your profile with who that is so others may assist you.

They are the ones you need to talk to about adding a BLACKBERRY data plan.
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Old 04-27-2010, 01:52 PM   #4
jen1982
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Quote:
Originally Posted by Noodle22 View Post
Since you also do not seem to know what a carrier is, it is the person you pay for the services to make your phone ring. Without them you cannot call, text, or surf. I suggest you update your profile with who that is so others may assist you.

They are the ones you need to talk to about adding a BLACKBERRY data plan.
Thanks for the replys.

The carrier must be vodafone then.

I can browse the internet and call etc, but for some reason I cannot access the facebook application nor the windows messenger, always says:

"Data Services Unavailable"

or

"Could not connect because a data service is not available. Please try again later. If this continues, contact your service provider for support"

I can browse using the web browser and access facebook and other websites fine, but the apps just don't seem to be working..

Any suggestions?
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Old 04-27-2010, 02:04 PM   #5
fonejunkie
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Contact your service provider (Vodafone) and have them verify that your account has been provisioned with a BlackBerry data plan. If you do not have a BlackBerry SPECIFIC data plan, any BlackBerry apps will not work. Period.
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Old 04-27-2010, 02:07 PM   #6
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Quote:
Originally Posted by fonejunkie View Post
Contact your service provider (Vodafone) and have them verify that your account has been provisioned with a BlackBerry data plan. If you do not have a BlackBerry SPECIFIC data plan, any BlackBerry apps will not work. Period.
Understood, I will contact them tomorrow.

Does anyone know how much they charge for data plans in the UK?
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Old 04-27-2010, 02:21 PM   #7
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Quote:
Originally Posted by jen1982 View Post
Understood, I will contact them tomorrow.

Does anyone know how much they charge for data plans in the UK?
I don't know what the carriers charge in the UK... in the US, it averages about $30 (xxx8364;24 / £21.5) / month
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Old 04-27-2010, 02:25 PM   #8
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Originally Posted by fonejunkie View Post
I don't know what the carriers charge in the UK... in the US, it averages about $30 (€24 / £21.5) / month
Wow that's quite expensive, so this data plan if just to get the apps to work? Do you get unlimited internet access for it aswell?
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Old 04-27-2010, 03:13 PM   #9
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Its around £5 a month for a blackberry data plan, and yes, with vodafone, it should include internet.
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Old 04-28-2010, 02:12 AM   #10
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Quote:
Originally Posted by MidnightDraven View Post
Its around £5 a month for a blackberry data plan, and yes, with vodafone, it should include internet.
Just called them and it should be fully operational around 10am

Thank you all for your help and assistance
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