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Old 07-09-2008, 12:50 PM   #81
WillFulmer
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I'm the one who got the original 4.1.4 MR4 hotfix released. I don't mind distributing it because it is a huge software development lapse on the part of RIM. Hopefully if you use it (AT YOUR OWN RISK), it will solve your issues and get your CEOs CIOs off your back.

Fritz & Alex, I've sent the 4.1.4 MR4 fix to you.
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Old 07-09-2008, 06:33 PM   #82
acelera
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Will,

Can this update be installed on 4.1.4.26?

Many thanks
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Old 07-10-2008, 03:59 AM   #83
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Hi Will,

I've received the fix. Thank you so much. CEO and Dept Directors are on my back for weeks already that make me unable to sleep. They use BlackBerry extensively and travel fequently. It is outrageous that OOF is not working and unacceptable !

Quote:
Originally Posted by WillFulmer View Post
I'm the one who got the original 4.1.4 MR4 hotfix released. I don't mind distributing it because it is a huge software development lapse on the part of RIM. Hopefully if you use it (AT YOUR OWN RISK), it will solve your issues and get your CEOs CIOs off your back.

Fritz & Alex, I've sent the 4.1.4 MR4 fix to you.
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Old 07-10-2008, 08:43 AM   #84
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I called RIM again and the tech I spoke to knew nothing about this issue and offerend no assistance. I hope the information on a patch in the coming week is accurate. This is affecting upper management and of course all fingers are pointed squarely at me.
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Old 07-10-2008, 10:34 AM   #85
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I've got the same issue with BES 4.1.4 MR4 (Bundle 134). Please send fix to theseilers11 at hotmail dot com.
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Old 07-10-2008, 11:14 AM   #86
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Can anyone with the 'hotfix' that WillFulmer originally posted about please email it to me. I cannot PM anyone but staff so I can't send a PM to Will to request it. Thanks
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Old 07-11-2008, 03:45 AM   #87
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Quote:
Originally Posted by alove-oig View Post
I called RIM again and the tech I spoke to knew nothing about this issue and offerend no assistance. I hope the information on a patch in the coming week is accurate. This is affecting upper management and of course all fingers are pointed squarely at me.
I just pointed my management to this thread. The ball is in RIM's court now.
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Old 07-12-2008, 06:19 PM   #88
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Quote:
Originally Posted by ox306 View Post
Can anyone with the 'hotfix' that WillFulmer originally posted about please email it to me. I cannot PM anyone but staff so I can't send a PM to Will to request it. Thanks
What's your email and I'll send it.
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Old 07-14-2008, 05:44 AM   #89
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Quote:
Originally Posted by WillFulmer View Post
What's your email and I'll send it.
Any chance you could send the fix to me as well.

sgmess at hotmail dot com

Thanks
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Old 07-14-2008, 06:27 AM   #90
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WillFulmer, distributing software received from RIM is probably in violation of the license agreement you've agreed to. Just a word of warning.
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Old 07-14-2008, 06:28 AM   #91
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Quote:
Originally Posted by WillFulmer View Post
What's your email and I'll send it.
Instead of providing someone software that you shouldn't be doing, why not provide the SDR you were given and tell people to call RIM up and receive the official patch themselves ...
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Old 07-14-2008, 09:47 AM   #92
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Quote:
Originally Posted by hdawg View Post
Instead of providing someone software that you shouldn't be doing, why not provide the SDR you were given and tell people to call RIM up and receive the official patch themselves ...

I have spoken to RIM and received the following depending on who I could speak to at the time.

i) There is no fix available.
ii) The fix is beta and not available yet.
iii) It will be fixed in 4.1 SP5 MR1, this will be released soon (and we all now when that means)

Until then I have a lot of angry BB users
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Old 07-14-2008, 12:13 PM   #93
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Will, oxtoby at hotmail dot com. Appreciate it.
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Old 07-14-2008, 04:19 PM   #94
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Quote:
Originally Posted by hdawg View Post
Instead of providing someone software that you shouldn't be doing, why not provide the SDR you were given and tell people to call RIM up and receive the official patch themselves ...
RQST00004542528 was our ticket number. Can't find the SDR

SDR from another company was: 145355

Last edited by WillFulmer; 07-14-2008 at 04:22 PM..
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Old 07-17-2008, 07:20 AM   #95
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Quote:
Originally Posted by WillFulmer View Post
RQST00004542528 was our ticket number. Can't find the SDR

SDR from another company was: 145355
Would someone pls send me along this fix. Been pulling my hair out with troubleshooting it until I saw this thread! My email is sewalsh [at] gmail [dot] com

Thanks in advance.
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Old 07-18-2008, 07:59 AM   #96
Torben
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can someone confirm or deny if the recent updates from RIM resolve the issue?

Service Pack 6 - 17-Jul-06[sic] (i am sure that is suppose to be 08)

Service Pack 5 Maintenance Release 1 - 17-Jul-08

Service Pack 4 Maintenance Release 6 - 09-Jul-08
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Old 07-18-2008, 09:51 AM   #97
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From what I was told, the Out Of Office issue is fixed in 4.15mr1 and 4.16, but not 4.14mr6. Also, I was told not to use the OOF quickfix on 4.14mr6. Those of us running Exchange 2007 mailbox servers are out of luck on 4.14 to get all of the current fixes running together. RIM's recommendation is to go to 4.16 (both from T-support and our TAM)
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Old 07-18-2008, 04:02 PM   #98
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I installed 4.1.5 mr1 today and it fixed the issue. I then installed sp6 and everything is running great. What a relief!
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Old 07-21-2008, 08:15 AM   #99
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Is that service pack fix the issue with OOF using outlook 2003 with BES and exchange 2007 that getting old replies? Because on my case when all the users that has blackberry setup their OOF using outlook 2003, the OOF message didn't get updated, I mean when I tried to send an e-mail i got the old OOF message not the latest one.

Please help.

Thanks in advance.
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Old 07-21-2008, 09:47 AM   #100
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yes it will resolve that issue.
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