BlackBerry Forums Support Community
              

Closed Thread
 
Thread Tools
Old 07-31-2010, 02:18 PM   #1
Soleja
New Member
 
Join Date: Jul 2010
Model: 9000
PIN: N/A
Carrier: STC
Posts: 8
Smile Wifi Doesn't work with 3G Mobile Network Setting

Please Login to Remove!

My wifi wasn't working on my bb 9000. I thought the problem was in the bb itself but when i remove the sim, the wifi works beautifully. Once i put the sim on it gives me this message:

(Unable to connect to the Internet, please try again later.
If the problem persists please contact your service provider)

When I put the network setting to 3G&2G or just 3G it never works and it gives me this message

It works sometimes with 2G setting

My sister has the same mobile and with 3G setting , her wifi works fine.

Do I have to update the sim? I don't know what to say to my network ... What is my problem? and how can I solve it?

Please help me
Offline  
Old 07-31-2010, 05:55 PM   #2
Sytner
CrackBerry Addict
 
Sytner's Avatar
 
Join Date: Jul 2008
Location: UK
Model: 9800
OS: 6.0.0.337
PIN: S = Ouch
Carrier: Orange UK
Posts: 717
Default

Try logging into your BIS account, and click on Devices and Resend service books.

Power off your device and then power them back on and see if that solves it.

My reason of thought is it sounds like your WiFi service book is either corrupt or missing.
Posted via BlackBerryForums.com Mobile
Offline  
Old 08-02-2010, 06:05 PM   #3
Soleja
New Member
 
Join Date: Jul 2010
Model: 9000
PIN: N/A
Carrier: STC
Posts: 8
Default

What's a BIS account?

I solved the problem but I want to know what you suggested ... kindly explain
Offline  
Old 08-03-2010, 03:45 AM   #4
MidnightDraven
BlackBerry Mensa
 
MidnightDraven's Avatar
 
Join Date: Jan 2009
Location: Chester,UK
Model: 9000
PIN: N/A
Carrier: Tesco Mobile
Posts: 9,481
Default

BIS account = Blackberry Internet Service account
Where you setup your email addresses to be pushed to your device; where you resend service books when your device stops connecting.
__________________
~Midnight Draven

"That's it then. Cancel the kitchen scraps for lepers and orphans, no more merciful beheadings... and call off Christmas."
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

New OEM Cummins Onan PT TYPE DTOP STOP,MVT APPL. 3022269PX
$77.95
New OEM Cummins Onan PT TYPE DTOP STOP,MVT APPL. 3022269PX pictureOEM Carrier Cor TP-WEM01-A Color Smart Thermostat Works with Apple HomeKit
$232.11
OEM Carrier Cor TP-WEM01-A Color Smart Thermostat Works with Apple HomeKit   pictureOEM Apple iMac 21.5" A1311 Late 2009 LED Backlight Inverter Board V267-701HF
$7.0
OEM Apple iMac 21.5TE-6000-2 Johnson Controls 500 Ohm Sensr For Strapon Appl OEM TE-6000-2
$82.95
TE-6000-2 Johnson Controls 500 Ohm Sensr For Strapon Appl OEM TE-6000-2 pictureTEKTRONIX TDS2TRG Advanced Trigger Appl Module OEM User Manual 071-0306-01
$3.99
TEKTRONIX TDS2TRG Advanced Trigger Appl Module OEM User Manual 071-0306-01 picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.