Hi, it's been a while since this conversation occurred, but I just wanted to stop in and make sure that everyone using a Pearl (8100) and newer devices like the 8800 knows that they work fine with PocketMac, and syncing works fine, and PocketMac has even been able to work around the different type of USB connection that these devices presented (that the Mac itself didn't recognize).
The one issue that can't be worked around right now is the "Wireless Synchronization" setting. RIM has not released a software "key" to allow sync programs to switch off that protection. In fact, if you sync wirelessly with one server, the intention is to block you from syncing from another source without your specific permission. That's why you have to manually turn off that setting. Sorry we can't control that, or even pop up an error message about that, yet. We're working with RIM on a solution to that problem.
In the mean time, I wanted to invite anyone who does experience any problems syncing to make sure you have the latest version of PocketMac for BlackBerry, which you can get directly from the BlackBerry site:
BlackBerry - BlackBerry for Mac
And don't hesitate to contact RIM for support (you can start on the same link) or visit PocketMac directly at
PocketMac Tech Support Options | Call Toll Free 1-866-POCK-MAC.
Hope that helps!